Work with us

What we offer

The Patients Association has six decades of experience of working with patients from all walks of life and supporting organisations to partner with patients and communities to improve services.

We are dedicated to supporting patient organisations to support their engagement with patients and carers.

Our work with our partners is award winning. In July 2023 we were awarded a Gold standard in the Ovid Patient Partnership Index for the AMR Patient Shield Project. This project co-produced resources for patients and carers of things to consider when deciding about antibiotics.

Learn more about our work in four key areas with healthcare organisations and read about some of our recent projects in the sections below. We offer services in:

Patient Engagement

Training and Development

Patient Support

Understanding Patient Perspectives.

If you would like to learn more about how your patient, carer and community engagement work can benefit from working with us, contact our Head of Programmes, Shivani Shah, for more information on our projects and partnerships [email protected]

As part of the Hertfordshire and West Essex ICB project on invigorating local patient participation groups, it ran a session based on feedback from a survey asking practices what they were struggling with to (re)establish groups after the pandemic and covers:

  • Step one – recruitment
  • Step two – setting up and running a meeting
  • Step three – keeping in touch with the patient group
  • Step four – communicating with the wider patient population.

Watch the video of the session.

You can also download the slides that go with this session.

The Patients Association also has a toolkit on developing PPGs.

Explore all the resources created by the patient groups in Hertfordshire and West Essex Integrated Care Board.

12th April 2023