Around three million people volunteer in the health and care service.

Patient members of general practice Patient Participations Groups - or patient groups as they are called in Hertfordshire and West Essex - are all volunteers.

In this 15-minute video, hear how having a diverse group of volunteers helps build trust, reduces health inequalities, and improves services. It also discusses how to recruit and support those volunteers.

Explore all the resources created by the patient groups in Hertfordshire and West Essex Integrated Care Board.

15th August 2023