Chief Executive

Rachel Power

Rachel has over 20 years’ experience of working in health and social care within the voluntary sector. She joined the Patients Association as its Chief Executive in June 2017 and has overseen a significant period of change, establishing a new senior leadership team and a new three-year strategy to help drive the organisation forward.

She is passionate about empowering patients and speaking on their behalf to ensure the patient voice is heard and acted upon.

Upon her appointment as Chief Executive, Rachel said: “I’m hugely excited to have joined the Patients Association at such a critical time for everyone who needs, or will need, health and social care. With an ageing population, the challenges of Brexit, an unsustainable funding settlement and the pressing need for a thorough transformation of how we deliver health and social care, the need to ensure the voices of patients and services users are heard loud and clear has never been greater.

"I look forward to continuing the Association’s strong history of a willingness to speak up on behalf of patients and service users when necessary. I am determined to look closely at the issues where we can make the most difference and develop evidence-based policy with rigour, as well as working constructively with other leading organisations in the sector. I know that my deep passion for empowering others will focus me in my new role, alongside my core values of inclusion, compassion and justice.”

Office team

Elspeth Evans – Volunteer Membership Officer

Annabel Donaldson - Communications and Marketing Manager

John Kell – Head of Policy

Abdullah Mahmood – Operations and Programmes Coordinator

Sarah Reilly – Head of Income Generation

Shivani Shah - Head of Programmes and Community & Patient Engagement Manager

Please email [email protected] if you have any queries.

Helpline team

Kevin Chambers - Helpline Adviser

Angela Horan - Helpline Adviser

Susitha Sivapalan – Helpline Adviser

For more information on our Helpline, please see here.