Opinion and analysis

World Patient Safety Day

The theme of this year's World Patient Safety Day is maternal and newborns safety. The UK is a safe place to give birth, but there are variations in quality and safety across the country for mums to be. Read more

When the levy breaks: what does the new health and care funding mean?

We take a look at the Government's announcement on how it plans to fund social care and the NHS Read more

Shared decision making – not business as usual

Despite the acceptance of shared decision making and the NHS Long Term Plan’s commitment to make personalised care business as usual, our latest report finds that shared decision making is not business as usual in the NHS. Read more

Pandemic Patient Experience II: Delays and cancellations

Most respondents to our survey had experienced delayed or cancelled appointments. Read more

Pandemic Patient Experience II: Staying away from care?

We found that it was more common during the pandemic for patients to try to access care but struggle than to stay away voluntarily, although both happened. Read more

Pandemic Patient Experience II: NHS 111

Our survey showed a modest increase in use of NHS 111 during the pandemic, and a mix of patient experiences - more positive than negative, but still with some cause for concern. Read more

Pandemic Patient Experience II: Access to services

Patients told us about the difficulties they encountered accessing care during the pandemic, with GP services a particular problem. Read more

Pandemic Patient Experience II: Vaccinations

Patient feedback about the vaccination programme has been very positive, with most respondents to our survey finding appointments easy to arrange and reassuring to experience. Read more

Pandemic Patient Experience II: Shielding

We found that many people chose to shield themselves without having been told to do so, and not in line with official NHS advice. Read more

Pandemic Patient Experience II: what patients told us

An overview of the findings of our report Pandemic Patient Experience II. Read more

Lockdown: one year on

Our Chief Executive Rachel Power reflects on the tragic losses and wider consequences for patients of the first year of the COVID-19 pandemic. Read more