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In the last of our blogs on the development of an outpatient strategy, we reflect on what we learned about patient choice, personalised care and treating the whole person. Read more
In our second blog about the work we’re doing on outpatients with NHS England and the Royal College of Physicians, we look at staff education, health inequalities, integrating care, and staffing. Read more
We’ve been working with NHS England and the Royal College of Physicians on a new strategy for outpatient services. In the first of three blogs, we reflect on what we've heard from patients about their experiences of outpatients. Read more
The use of patient data has already changed the NHS and it will continue to do so. The possibilities to improve patient care are huge. However, the NHS uses data from different IT systems that don’t talk to each other causing frustration for staff and delays for patients. Improving connections between IT systems so that NHS staff can plan and deliver services and treatment more effectively has the potential to help patients experience better care. This will help us all. Read more
We've collaborated with patients and stakeholders to define key principles for patient partnership. In this article, Head of Patient Partnership, Sarah Tilsed, argues the concept isn't new, but needs support to become consistently applied. Read more
Yesterday was World Patient Safety Day and Chair Ann Lloyd Keen RN NDN FQNI FAAN FRCN reflects on how safety is improved in healthcare settings when patients are involved in their care. Read more
We bring genuine patient engagement and expertise to our collaborations with healthcare organisations. We can support your efforts to work in partnership with patients and communities. Read more
The Elective Recovery Taskforce’s plan promises that patients in England will be told about their right to choose where they receive care. We look at that and what else the plan offers patients stuck on waiting lists. Read more
Involving patients in their care and the design of services leads to better quality healthcare, improved health outcomes, fosters a culture of safety, and leads to efficient use of limited resources. Head of Programmes, Shivani Shah, explains how we support organisations to work in partnership with patients. Read more
We’ve been working with the Royal College of Physicians and NHS England on the development of a new outpatient strategy, ensuring patients contribute to the redesign and delivery. We involved people who regularly use outpatients to discuss what works well, what could be improved, and access. Read more
Publication of the primary care recovery plan is a milestone in the NHS’s post pandemic recovery. Crucially for patients, much of the plan is about their experience of primary care, and how that can be improved. Read more
We held a webinar about accessing health records through the NHS App, with NHS England. Chief Executive Rachel Power, and NHS England's National Director of Transformation Dr Timothy Ferris, discuss why improving access to records is so beneficial. Read more