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Last year, we held an advisory board with the pharmaceutical company Pfizer to discuss how patients could be more involved in the fight against superbugs. Highlights from the meeting are now available. They include suggestions on how important patient partnership is when treating patients with serious infections and the need to look at the threat of superbugs from the patient’s point of view. Read more
One in 50 people in the UK lives with a chronic wound but wound care services are not something we talk about very often. This report, we hope, can start a conversation about the current state of wound care services in the UK, and how they can be improved. Read more
We have warned of how the health emergency has disrupted the relationship between patients and the NHS. Our latest survey shows things have worsened for some patients, and we worry for the long-term consequences. Read more
Patients Association reports cover a range of topics across health and social care.
Through listening to patients, their families and the professionals caring for them, we address issues around access to services, patient engagement, quality of care and patient safety.
Our focus is on improving patient experience, and recommendations in our reports help to form the basis of our future campaigns.
Older reports not published on this website are available on request from [email protected], where we still hold them. Please note that the Patients Association's archives up to c.1996 are held by the Wellcome Collection.
Our report finds shared decision making provides benefits to patients and the health service. But patients, and the professionals, face many barriers in making it work in practice. We make several recommendations on how to make shared decision making a reality. Read more
Most respondents to our survey had experienced delayed or cancelled appointments. Read more
We found that it was more common during the pandemic for patients to try to access care but struggle than to stay away voluntarily, although both happened. Read more
Our survey showed a modest increase in use of NHS 111 during the pandemic, and a mix of patient experiences - more positive than negative, but still with some cause for concern. Read more
Patients told us about the difficulties they encountered accessing care during the pandemic, with GP services a particular problem. Read more
Patient feedback about the vaccination programme has been very positive, with most respondents to our survey finding appointments easy to arrange and reassuring to experience. Read more
We found that many people chose to shield themselves without having been told to do so, and not in line with official NHS advice. Read more
An overview of the findings of our report Pandemic Patient Experience II. Read more
Our second survey of patients' experiences during the COVID-19 pandemic. Read more