The Patients Association

CQC 'State of Care' report highlights need for urgent action

Today’s ‘State of Care’ report from the Care Quality Commission contains some alarming findings that show people can’t access the care that they need, where and when they need it. The Patients Association demands urgent action and investment, across health and social care, in order to prevent further deterioration of care. Read more
AGM 2019

Our AGM took place on 8 October 2019, and you can watch the video of the meeting here. Read more
Patients Association launches Care Home Charter

Our new document aims to improve medication practices for people in care homes Read more
Possible general election - opportunities to get involved

Your chance to tell politicians why they should put patients care over party bickering Read more

Helpline - contact us

Need health or social care advice? We provide free and confidential information between 9.30am and 5pm every weekday

Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.

By becoming a member of the Patients Association you can help collective patient voices to be heard and enable us to campaign for change

Our online information leaflets are downloaded hundreds of times each week by people seeking advice

96 per cent of people contacting our helpline would recommend the free service to their friends and family members

Our range of projects gather insight to help make improvements in patient experience and patient safety.

Our project work can help you to improve your complaints management.

CQC 'State of Care' report highlights need for urgent action

Today’s ‘State of Care’ report from the Care Quality Commission contains some alarming findings that show people can’t access the care that they need, where and when they need it. The Patients Association demands urgent action and investment, across health and social care, in order to prevent further deterioration of care. Read more
Patients Association calls for Government to act on drug shortages

The Patients Association is urgently calling on the Government to identify the underlying issues behind current drug shortages and take measures to resolve the situation before it gets any worse. Read more
Patients Association welcomes NHS patient transport review

The Patients Association welcomes today’s announcement from NHS Chief Executive Simon Stevens, of a national review of patient transport, and we are committed to ensuring that patients’ voices are at the heart of the review. Read more