The Patients Association

What does it really mean to wrap services around patients?

This free webinar will explore what it would look like if we put the patient at the centre, not as a policy ambition, but as a lived reality? Read more
Patient Experience Survey: May 2026

This survey found that three quarters of people said delays negatively affected their quality of life. Read more
The Patients Association responds to the NHS Modernisation Bill announced in the King's Speech

"The NHS Modernisation Bill contains real opportunities for patients, but also significant risks," says Rachel Power, Chief Executive. Read more
Patient Partnership Week 2026

Across the week in our free webinars, we're bringing together patients, professionals, policymakers, and researchers to explore what meaningful partnership looks like in practice and why it matters, where progress is being made, and what still needs to change. Read more

Call our free helpline - 0800 345 7115

Need information on health or social care? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).

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Every Friday, we send subscribers our enewsletter, Weekly News. It's packed with opportunities for you to share your views and opinions on health and care services, as well as work with us.

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Become a member of the Patients Association

Join us today and play a vital role in ensuring everyone can access high quality health and social care services. We'll keep you informed on key issues in health and social care and offer you lots of opportunities to have your say.

Patient Partnership Week 2026

Across the week in our free webinars, we're bringing together patients, professionals, policymakers, and researchers to explore what meaningful partnership looks like in practice and why it matters, where progress is being made, and what still needs to change.

News

“It shouldn’t be this hard” Solving the NHS maze for patients and GPs

The Patients Association and the Royal College of GPs have launched a joint report calling for the NHS to be easier to navigate - as well as improving access to GP care and continuity. Read more
The Patients Association welcomes the National Cancer Plan

We welcome the publication of the National Cancer Plan and its recognition that improving cancer outcomes depends not only on clinical innovation, but on meaningful partnership with patients and communities. Read more
Joint letter on cracking down on counterfeit medicines and patient safety

This joint letter was published by Lilly, alongside the Patients Association, Pfizer and Theramex, calling for stronger action to protect patients from counterfeit and illicit medicines sold online. Read more
Our response to news that pre-Christmas resident doctors' strike will go ahead

We are deeply disappointed that negotiations have failed and that resident doctors will strike for five days at the most challenging time for patients. Read more

Events

Getting through: fixing how NHS communicates with patients

This webinar will explore why many patients still feel unheard, confused, or excluded when communicating with the NHS. Read more

Start: 3^rd July, 2026 at 2:00pm

End: 3^rd July, 2026 at 3:00pm

Published: 4^th June, 2026

Author:

Location: Online

What does it really mean to wrap services around patients?

Patient Experience Survey: May 2026