The Patients Association

Pandemic Patient Experience

UK patient experience of health, care and other support during the COVID-19 pandemic in 2020 Read more
New report: Being A Patient

Our report on patient experience argues that it's time for a fresh approach. Read more
Face masks and how to wear them safely

An overview of the rules and guidance on face masks, to help you protect others from coronavirus. Read more
Testing and tracing systems in the UK

How to get tested for coronavirus, and how contact tracing systems work. Read more

Helpline - 0800 345 7115

Need health or social care advice? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).

Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.

By becoming a member of the Patients Association you can help collective patient voices to be heard and enable us to campaign for change

Our online information leaflets are downloaded hundreds of times each week by people seeking advice

96 per cent of people contacting our helpline would recommend the free service to their friends and family members

Our project work can help you to improve your complaints management.

Your donation can help us to continue running our helpline and advice services for patients, their carers and their families.

We believe that everyone should have access to the best healthcare when they need it most.

Work with us to demonstrate your commitment to listening to the patient voice.

Leaving a gift to the Patients Association in your Will could help many people after you are gone.

We welcome a variety of skills to support our work.

Call for the recommendations in First Do No Harm to be implemented

The Patients Association supports Baroness Cumberlege’s call to the Government that it acts on the recommendations of the report, First Do No Harm. Read more
Marmot Review 10 Years On

The Patients Association responds to the report that shows government policy has downgraded the nation's health Read more
Tell us what you think about hospital food

The hospital food survey is now closed. Thank you to everyone who took part, the response was high and we will be reporting back on our findings soon. Read more