Helpline - 0800 345 7115

Need health or social care advice? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).

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Join us

Join us today and play a vital role in ensuring everyone can access high quality health and social care services. We'll keep you informed on key issues in health and social care and offer you lots of opportunities to have your say.

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Author: Sarah Reilly

32%

increase in membership in 2021

Become a member of the Patients Association and help patient voices to be heard and enable us to campaign for change

504,429

views of our advice leaflets in 2021

Our online information leaflets are downloaded hundreds of times each week by people seeking advice

96%

recommend our helpline

96 per cent of people contacting our helpline would recommend the free service to their friends and family members

Sign up for Weekly News

Every Friday, we send subscribers our enewsletter, Weekly News. It's packed with opportunities for you to share your views and opinions on health and care services, as well as work with us.

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Author: Maya Anaokar

Make a donation

Your donation can help us to continue running our helpline and advice services for patients, their carers and their families.

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Target amount: £0.00

Amount raised: £21,062.50

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How we see the world

We believe that everyone should have access to the best healthcare when they need it most.

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Corporate membership

Work with us to demonstrate your commitment to listening to the patient voice.

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Leave a legacy

Leaving a gift to the Patients Association in your Will could help many people after you are gone.

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How we work with patients

The Patients Association has policies to ensure everyone is empowered to participate in the activities we run. We also have a policy on how we involve patients in our work. You can read them here.

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Author: Maya Anaokar

News

  • CQC State of Care report shows deteriorating experience for many patients

    The Care Quality Commission’s annual assessment of the state of health and social care in England shows the health and care system is gridlocked and unable to operate effectively. Read more

  • Enough's enough

    Once again an independent inquiry finds poor, uncompassionate maternity services resulted in the deaths of 45 babies. Chief Executive of the Patients Association, Rachel Power, says: enough’s enough – maternity services have had enough examples of how not to provide care and respond to complaints. More action is needed to prevent repeats of the same appalling care Read more

  • A-B-C-D, easy as 1-2-3-4

    Shortly after Thérèse Coffey was made the Secretary of State for Health and Social Care, she said her focus would be on ABCD. Chief Executive, Rachel Power, wrote to welcome Dr Coffey on her new role and run through that ABCD list. Read more

Events

  • Join us for a week of patient partnership

    We’re hosting a week to celebrate the best of patient partnership from November 28th to December 2nd. Find out more and register your interest in joining our events. Read more