Patients Association delivered complaints training at North Middlesex Hospital Read more
The Patients Association was shortlisted in the ‘Managing Turnaround’ category Read more
Opportunities to participate in surveys and focus groups as well as the chance to work with other organisations on patient safety projects and initiatives Read more
Information about how to make a formal or informal complaint to a healthcare professional Read more
Need health or social care advice? We provide free and confidential information between 9.30am and 5pm every weekday
Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.
By becoming a member of the Patients Association you can help collective patient voices to be heard and enable us to campaign for change
Our online information leaflets are downloaded hundreds of times each week by people seeking advice
96 per cent of people contacting our helpline would recommend the free service to their friends and family members
Our range of projects gather insight to help make improvements in patient experience and patient safety.
Our project work can help you to improve your complaints management.
We believe that everyone should have access to the best healthcare when they need it most.
Work with us to demonstrate your commitment to listening to the patient voice.
Leaving a gift to the Patients Association in your Will could help many people after you are gone.
Patients Association's work celebrated Read more
We've joined the Fight Fatigue campaign Read more
Our Chief Executive joined a panel of experts at the HSJ Digital Transformation Summit Read more
Engaging with our supporters is really important to us. In March and April we ran a weekly Q&A session every Friday on Facebook. Read more