In this video, from the project between Hertfordshire and West Essex ICB and the Patients Association on patient participation groups (PPGs), you can hear from:

  • GP Dr Jen West - Why have a patient group?
  • Patient Mary Willis - What can the patient group be doing to be helpful in the practice?
  • Patient Ian Morris and Practice Manager Colin Neal - Effectively working in partnership, engaging with patients.
  • Patient Janice Neal - How we work with our practice, other patient groups in our Primary Care Network and our local community.
  • Patient Hameed Khan - How to reach diverse communities and work in partnership.

You may also read and download the slides presented in this video by Dr West, Mary Willis and Janice Neal.

Explore all the resources created by the patient groups in Hertfordshire and West Essex Integrated Care Board.

13th April 2023