Resources

Legal advice

Before considering legal action, if you have sustained an injury or harm as a result of medical treatment, you have the right to complain. Our leaflet Making a Complaint explains how. Read more

What to expect from private healthcare

The Patients Association worked with the Independent Healthcare Providers Network (IHPN) to offer advice on what patients should expect from independent healthcare. Read more

Patients Association Nutrition Checklist

Our nutrition checklist helps to identify those living in the community at risk of undernutrition Read more

Sepsis fact sheet

These are the common symptoms to look out for if you think you might have sepsis. Read more

Patient Participation Groups

Patients, their families and carers must be represented during their treatment. Read more

Patients Association Care Home Charter

Our Care Home Charter is designed to improve medication practices for people in care homes Read more

Improving complaints

Our project work can help you to improve your complaints management. Read more

Latest

Antimicrobial Stewardship Programmes in Primary care

The Patients Association wanted to find out how well local clinical commissioning groups (CCGs) were implementing government policy and guidance on Antimicrobial stewardship (AMS) , and how much progress they had made in recent years.

Statement by Rachel Power, Chief Executive of the Patients Association, in response to 'First Do No Harm - The report of the Independent Medicines and Medical Devices Safety Review'

Statement in response to Baroness Cumberlege's report.

New report: Being A Patient

Our report on patient experience argues that it's time for a fresh approach.

Face masks and how to wear them safely

An overview of the rules and guidance on face masks, to help you protect others from coronavirus.

Helpline - 0800 345 7115

Need health or social care advice? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).

Report your care

Our 'Tell us about your care' partnership with the Care Quality Commission (CQC).

Meet the team

Get to know our Chief Executive and meet the dedicated team who work here.

How we see the world

We believe that everyone should have access to the best healthcare when they need it most.

Membership

Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.

The difference we make

We passionately believe that everyone has the right to receive the very best care when they need it most.

Sepsis fact sheet

These are the common symptoms to look out for if you think you might have sepsis.

Have your say

Opportunities to participate in surveys and focus groups as well as the chance to work with other organisations on patient safety projects and initiatives

Job vacancies

Discover what it's like working for the Patients Association and find out about current opportunities.

Improving complaints

Our project work can help you to improve your complaints management.