Resources

What to expect from private healthcare

The Patients Association worked with the Independent Healthcare Providers Network (IHPN) to offer advice on what patients should expect from independent healthcare. Read more

Patients Association Nutrition Checklist

Our nutrition checklist helps to identify those living in the community at risk of undernutrition Read more

Medical treatment - what happens when something goes wrong?

Sepsis fact sheet

These are the common symptoms to look out for if you think you might have sepsis. Read more

Patient Participation Groups

Patients, their families and carers must be represented during their treatment. Read more

Patients Association Care Home Charter

Our Care Home Charter is designed to improve medication practices for people in care homes Read more

Improving complaints

Our project work can help you to improve your complaints management. Read more

Latest

Testing and tracing systems in the UK

How to get tested for coronavirus, and how contact tracing systems work.

Most people will take medicines at some point in their lives. They can be used to stop you getting ill, control a condition or cure an illness. This leaflet is designed to help you understand your medicines and how to manage them.

Private healthcare - an overview

Private healthcare is run separately to the NHS. It is provided by the independent sector and private patient units within NHS premises. This guide is designed to provide you with information about what to consider and what to do if things go wrong.

Making a complaint

Most people are happy with the health and social care they receive. But sometimes things go wrong. If that happens, you need to know how to complain. This guide sets out your rights and offers advice on how to make a complaint.

Helpline - 0800 345 7115

Need health or social care advice? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).

Next of Kin

What is a Next of Kin? Does it have legal status and who should you choose?

Report your care

Our 'Tell us about your care' partnership with the Care Quality Commission (CQC).

Meet the team

Get to know our Chief Executive and meet the dedicated team who work here.

How we see the world

We believe that everyone should have access to the best healthcare when they need it most.

Membership

Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.

The difference we make

We passionately believe that everyone has the right to receive the very best care when they need it most.

Sepsis fact sheet

These are the common symptoms to look out for if you think you might have sepsis.

Have your say

Opportunities to participate in surveys and focus groups as well as the chance to work with other organisations on patient safety projects and initiatives

Job vacancies

Discover what it's like working for the Patients Association and find out about current opportunities.