Toolkits

Improving complaints

Our project work can help you to improve your complaints management.Read more

Patients, their families and carers must be represented during their treatment.Read more

These are the common symptoms to look out for if you think you might have sepsis.Read more

Latest

We are looking for an enthusiastic volunteer willing to commit a small amount of time to support our Head of Income Generation.

Celebrating the NHS and looking at the challenges it faces

The Patients Association comments on the CQC report 'Beyond barriers'.

We work with social care providers to improve experiences for patients in care home settings and experiencing care in their homes

Our national helpline is here to help you make sense of the world of health and social care.

How do I make a formal or informal complaint to a healthcare professional?

Get to know our Chief Executive and meet the dedicated team who work here.

We believe that everyone should have access to the best healthcare when they need it most.

Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.

Our 'Tell us about your care' partnership with the Care Quality Commission (CQC).

What is a Next of Kin? Does it have legal status and who should you choose?

Our Board of Trustees make sure our mission and vision are met.

We passionately believe that everyone has the right to receive the very best care when they need it most.

Discover what it's like working for the Patients Association and find out about current opportunities.