Toolkits

Improving complaints

Our project work can help you to improve your complaints management. Read more

Patients, their families and carers must be represented during their treatment. Read more

Our nutrition checklist helps to identify those living in the community at risk of undernutrition Read more

These are the common symptoms to look out for if you think you might have sepsis. Read more

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Share your thoughts on the NHS and tell us how the Patients Association can better support you

A Patient Empowerment, Co-Production Project

We examine the results of PHSO's review of how it uses clinical evidence when investigating complaints.

Patients Association's work celebrated

Need health or social care advice? We provide free and confidential information between 9.30am and 5pm every weekday

Information about how to make a formal or informal complaint to a healthcare professional

What is a Next of Kin? Does it have legal status and who should you choose?

Our 'Tell us about your care' partnership with the Care Quality Commission (CQC).

Get to know our Chief Executive and meet the dedicated team who work here.

We believe that everyone should have access to the best healthcare when they need it most.

Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.

We passionately believe that everyone has the right to receive the very best care when they need it most.

These are the common symptoms to look out for if you think you might have sepsis.

Our Board of Trustees make sure our mission and vision are met.