Resources

Medical treatment - what happens when something goes wrong?

These are the common symptoms to look out for if you think you might have sepsis. Read more

Patients, their families and carers must be represented during their treatment. Read more

Our nutrition checklist helps to identify those living in the community at risk of undernutrition Read more

Our Care Home Charter is designed to improve medication practices for people in care homes Read more

Our project work can help you to improve your complaints management. Read more

Latest

Complaints handling within the NHS is changing during the coronavirus emergency.

The most recent announcements on the coronavirus outbreak, on the morning of March 26th.

Information on how you can volunteer to support others in your community during the coronavirus outbreak.

What to do if you are unwell, how to get help locally, and how to avoid spreading coronavirus.

Need health or social care advice? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).

Information about how to make a formal or informal complaint to a healthcare professional

What is a Next of Kin? Does it have legal status and who should you choose?

Our 'Tell us about your care' partnership with the Care Quality Commission (CQC).

Get to know our Chief Executive and meet the dedicated team who work here.

We believe that everyone should have access to the best healthcare when they need it most.

Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.

We passionately believe that everyone has the right to receive the very best care when they need it most.

These are the common symptoms to look out for if you think you might have sepsis.

Our Board of Trustees make sure our mission and vision are met.