Work with us

What we offer

The Patients Association has six decades of experience of working with patients from all walks of life and supporting organisations to partner with patients and communities to improve services.

We are dedicated to supporting patient organisations to support their engagement with patients and carers.

Our work with our partners is award winning. In July 2023 we were awarded a Gold standard in the Ovid Patient Partnership Index for the AMR Patient Shield Project. This project co-produced resources for patients and carers of things to consider when deciding about antibiotics.

Learn more about our work in four key areas with healthcare organisations and read about some of our recent projects in the sections below. We offer services in:

Patient Engagement

Training and Development

Patient Support

Understanding Patient Perspectives.

If you would like to learn more about how your patient, carer and community engagement work can benefit from working with us, contact our Head of Programmes, Shivani Shah, for more information on our projects and partnerships [email protected]

We can help you understand patients’ experiences and the impact of healthcare on their day-to-day lives.

We use surveys, structured interviews, focus groups, and in-depth case studies to gather insights, which provide a solid foundation for organisations to identify gaps in their services and make informed changes in everything from information provision to changes in service provision.

Contact our Head of Programmes, Shivani Shah, for more information on how we can help you unlock patient insights about your services [email protected].