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COVID-19

Our formal policy documents on the novel coronavirus and COVID-19 pandemic.
Hospital Food Review 2020

This report summarises the results of our 2020 hospital food survey, summarising key trends and offering recommendations on how to improve patients experience of food during their hospital stays.
Call for care to be maintained for all groups who need support

New statement from the Patients Association, urging the NHS and Government to maintain care for all patients, and people affected by COVID-19
High patient confidence about GP visits – simple enhancements could boost it even further

Our report shows that patients mostly feel confident about returning to their GPs in person, but more can be done.

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Helpline - 0800 345 7115

Need health or social care advice? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).
Report your care

Our 'Tell us about your care' partnership with the Care Quality Commission (CQC).
Meet the team

Get to know our Chief Executive and meet the dedicated team who work here.
How we see the world

We believe that everyone should have access to the best healthcare when they need it most.
Membership

Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.
The difference we make

We passionately believe that everyone has the right to receive the very best care when they need it most.
Sepsis fact sheet

These are the common symptoms to look out for if you think you might have sepsis.
Have your say

Opportunities to participate in surveys and focus groups as well as the chance to work with other organisations on patient safety projects and initiatives
Job vacancies

Discover what it's like working for the Patients Association and find out about current opportunities.
Improving complaints

Our project work can help you to improve your complaints management.

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coronavirus resources