Weekdays 09:30 - 17:00
With funding from GSK and Novartis, we’ve translated two of our factsheets: Knowing your rights and accessing support as a patient and Getting the most out of your appointments into Arabic, Bengali, Portuguese, Romanian and Urdu. Read more
Read our policy on accessibility for our site Read more
Join us today and play a vital role in ensuring everyone can access high quality health and social care services. We'll keep you informed on key issues in health and social care and offer you lots of opportunities to have your say. Read more
We have completed an exciting initiative in partnership with the Hertfordshire and West Essex Integrated Care Board (ICB) to support patient engagement and revitalise patient participation groups post pandemic. Read more
This webinar explored how organisations can partner with patients in the use of health data, placing trust and transparency at the heart of decision-making. Read more
Catch up with all the webinars from Patient Partnership Week 2026! Read more
This webinar explored why many patients still feel unheard, confused, or excluded when communicating with the NHS. Read more
This webinar explored the inequities that shape patients’ access to treatment and care, and why many people still face barriers to receiving timely, effective support. Read more
This webinar assessed progress to date on the 10 Year Plan’s commitment to give “power to the people” by amplifying patient voice, expanding patient choice and reprioritising people’s experiences of care. Read more
Our panel explored whether patients’ goals, values, and preferences genuinely shape the care they receive. Read more
This webinar gave an overview of what patients can expect from NHS England’s updated guidelines on working with people and communities. Read more
Habib and Rachel explored the root causes of health inequalities and why building trust with communities is essential to improving outcomes. Read more
We believe that everyone should have access to the best healthcare when they need it most. Read more
In this session we explored what genuine person-centred care looks and feels like - and what needs to change to make it the norm, rather than the exception. Read more
Our Annual General Meeting (2025) was held on 9th June 2026. Read more
We are surveying anyone who has ever had support from a Social Prescribing Link Worker, so we can learn about your experiences. Read more
Working with patients, national and local organisations, health and care thought leaders, we've identified the six key principles of patient partnership. Read more
Need information on health or social care? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm). Read more
If the medical treatment you or a family member received caused either injury or harm, and was the result of negligence, you may wish to take legal action. Read more
We are grateful to all our supporters for helping us be there to listen to patients and speak up for change. Find out who supports our work. Read more
Discover what it's like working for the Patients Association and find out about current opportunities. Read more
Work with us to demonstrate your commitment to listening to the patient voice. Read more
This page is to help you make the most of your GP appointment. It includes tips on how to prepare, what to ask and how to remember the information given to you. Read more
Solicitor Chris James offers tips and hints on how to go about making a complaint about healthcare you've received. Chris is a solicitor with the law firm Bolt Burdon Kemp. BBK is one of the supporters of the Patients Association. Read more