Toolkits

Improving complaints

Our project work can help you to improve your complaints management. Read more

Patients, their families and carers must be represented during their treatment. Read more

Our nutrition checklist helps to identify those living in the community at risk of undernutrition Read more

These are the common symptoms to look out for if you think you might have sepsis. Read more

Latest

Our survey of patients told us that waiting times targets are well supported, but that there is some, qualified, support for change.

Find out how 2018 was a transformational year for the Patients Association

Our Chief Executive joined a panel of experts at the HSJ Digital Transformation Summit

Patients Association delivered complaints training at North Middlesex Hospital

Need health or social care advice? We provide free and confidential information between 9.30am and 5pm every weekday

Information about how to make a formal or informal complaint to a healthcare professional

What is a Next of Kin? Does it have legal status and who should you choose?

Our 'Tell us about your care' partnership with the Care Quality Commission (CQC).

Get to know our Chief Executive and meet the dedicated team who work here.

We believe that everyone should have access to the best healthcare when they need it most.

Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.

We passionately believe that everyone has the right to receive the very best care when they need it most.

These are the common symptoms to look out for if you think you might have sepsis.

Our Board of Trustees make sure our mission and vision are met.