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  • Getting PPGs involved in research

    The latest resource from our project with Hertfordshire and West Essex ICB is a workshop looking at why PPGs should think about supporting clinical research. Read more

  • Communications and engagement toolkit for people working in areas of deprivation

    Communications and engagement toolkit for people working in areas of deprivation

    This toolkit, developed by NHS England, is designed for communications and engagement professionals and others across the NHS with a responsibility for communicating to and engaging with people in the most deprived areas. It focuses on the 20% most deprived areas of England, the Core20 part of Core20PLUS5. Read more

  • What else can I do to support my campaign

    What else can I do to support my campaign

    Your campaign is going well, but you want to give it an extra push. This page has some ideas for getting your campaign more attention. Read more

  • How to start a campaign

    How to start a campaign

    If there's an issue in your area that concerns you and you want to take action but aren't sure how to get started, the hints and tips on this page will help. Read more

  • Getting PPGs involved in research
  • Communications and engagement toolkit for people working in areas of deprivation
  • What else can I do to support my campaign
  • How to start a campaign
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Other resources

We've created resources with Patient Voices Matter, our lived experience advisory panel.

You can download these and use them for free.

Getting PPGs involved in research

The latest resource from our project with Hertfordshire and West Essex ICB is a workshop looking at why PPGs should think about supporting clinical research. Read more

Published: 28th November, 2023

Updated: 30th November, 2023

Author: Maya Anaokar

How to write to your MP

How to write to your MP

Getting in touch with your MP is a great way to let them know about your concerns and any campaign you’re running. Read more

Published: 12th October, 2022

Updated: 29th August, 2023

Author: Maya Anaokar

Communications and engagement toolkit for people working in areas of deprivation

Communications and engagement toolkit for people working in areas of deprivation

This toolkit, developed by NHS England, is designed for communications and engagement professionals and others across the NHS with a responsibility for communicating to and engaging with people in the most deprived areas. It focuses on the 20% most deprived areas of England, the Core20 part of Core20PLUS5. Read more

Published: 18th July, 2023

Updated: 19th July, 2023

Author: Maya Anaokar

Healthcare jargon buster dictionary

Healthcare jargon buster dictionary

When people talk about healthcare being accessible, do you know what they mean? Could you list the nine protected characteristics? If you're not sure, take a look at our jargon buster dictionary. Read more

Published: 27th July, 2022

Updated: 18th May, 2023

Author: Maya Anaokar

What else can I do to support my campaign

What else can I do to support my campaign

Your campaign is going well, but you want to give it an extra push. This page has some ideas for getting your campaign more attention. Read more

Published: 12th October, 2022

Author: Maya Anaokar

How to start a campaign

How to start a campaign

If there's an issue in your area that concerns you and you want to take action but aren't sure how to get started, the hints and tips on this page will help. Read more

Published: 12th October, 2022

Author: Maya Anaokar

How does the NHS in England work?

The NHS in England underwent a big organisational change in 2022, to bring secondary and primary care, mental and community health, and social care closer together. Learn more. Read more

Published: 12th October, 2022

Author: Maya Anaokar

Healthcare organisations explained

Healthcare organisations explained

There are lots of organisations that provide health services. Members of Patient Voices Matter told us that this can be confusing. So we've created a short document to explain some of them. Read more

Published: 27th July, 2022

Updated: 28th July, 2022

Author: Maya Anaokar

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Latest

  • Developing GP practice patient groups

    We've been working with patient participation groups in Hertfordshire and West Essex for more than a year now. In this workshop, the team review progress to date.

  • Patients Association statement on planned strike action by junior doctors

    Patients Association statement on planned strike action by junior doctors

    Festive season strikes will strike fear into patients waiting for care. We urge both parties to return to talks.

  • Understanding changes in primary care: your wider general practice team

    Understanding changes in primary care: your wider general practice team

    In this webinar, we’ll look at some of the new professionals patients may see in general practice, such as social prescriber, paramedic and mental health practitioner.

  • Changes in primary care, understanding the role of the reception team

    We had a great panel join us to talk about the plan to recover access to primary care and talk about the new reception team.

Most read

  • Seeing your medical records

    Seeing your medical records

    This page explains how to get copies of your medical records in England and Wales.

  • You and your dentist

    You and your dentist

    This page is designed to give you more information about finding a dentist and using their services. It includes tips on how to prepare for an appointment, the charges you can expect and how to make a complaint.

  • Next of kin

    Next of kin

    Your medical next of kin is someone you nominate to receive information about your medical care.

  • Making a complaint

    Making a complaint

    Most people are happy with the health and social care they receive. But sometimes things go wrong. If that happens, you need to know how to complain. This guide sets out your rights and offers guidance on how to make a complaint.

  • Helpline - 0800 345 7115

    Helpline - 0800 345 7115

    Need information on health or social care? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).

  • Long term conditions

    Long term conditions

    About 15 million people in England have a long-term condition. A long-term condition is an illness that cannot be cured. It can usually be controlled with medicines or other treatments.

  • How we see the world

    How we see the world

    We believe that everyone should have access to the best healthcare when they need it most.

  • Make the most of your GP appointment

    Make the most of your GP appointment

    This page is to help you make the most of your GP appointment. It includes tips on how to prepare, what to ask and how to remember the information given to you.

  • Governance

    Governance

    Meet our Board of Trustees and Chief Executive.

  • Self-management

    Self-management

    Self-management aims to empower people with long-term conditions to take control of their treatment.  It is a set of approaches which help you manage your own health. Find out more in our simple guide to self-management.

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Accessibility

Accessibility

Read our policy on accessibility for our site Read more

Published: 30th June, 2014

Updated: 24th February, 2022

Author:

Care Home Charter for Medicines

Care Home Charter for Medicines

Our Care Home Charter for Medicines is designed to improve the administration and use of medicines in care homes. Read more

Published: 23rd September, 2019

Updated: 13th May, 2022

Author: Mehdi Juma

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© The Patients Association 2022. All Rights Reserved. The Patients Association is a registered charity in England and Wales (1006733). A company limited by guarantee. Registered company in England and Wales (02620761)

Registered Address:P Block, Northwick Park Hospital, The North West Hospitals NHS Trust, Watford Road, Harrow, Middlesex, HA1 3UJ


          

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