Workforce

2021 - Consultation response - Review of professional regulators
We were invited to complete this questionnaire as part of the ongoing review of professional regulation.

2021 - Consultation response - Regulating healthcare professionals
Responding to proposals to reform how healthcare professionals are regulatied, we argue for stronger involvement of patients in many of the key processes.

2021 - Consultation response - PSA accredited registers
In this response, we give patients' views on how accredited, voluntary registers for healthcare professionals can be valuable, and also how they can be improved.

2019 - Consultation response - GMC revalidation requirements for patient feedback
The GMC consulted on its new guidance to doctors on taking patient feedback into account as part of their regular revalidation process. We welcomed the new approach, and suggested possible further improvements, for instance relating to unsolicited feedback.

Latest

World Patient Safety Day

The theme of this year's World Patient Safety Day is maternal and newborns safety. The UK is a safe place to give birth, but there are variations in quality and safety across the country for mums to be.
Patient Groups, Royal Colleges, medical charities and industry launch new Patient Coalition for AI, Data and Digital Tech in Health

Patients Association, British Heart Foundation, Diabetes UK and others join campaign coalition to inform the policymaking process around digital health
Social care changes: how will the new charging system work?

What is the 'cap' and the 'floor' in the new plans for charging for social care? We give an explanation.
When the levy breaks: what does the new health and care funding mean?

We take a look at the Government's announcement on how it plans to fund social care and the NHS

Social care changes: how will the new charging system work?

What is the 'cap' and the 'floor' in the new plans for charging for social care? We give an explanation.
Pandemic Patient Experience II: Delays and cancellations

Most respondents to our survey had experienced delayed or cancelled appointments.
Pandemic Patient Experience II: Staying away from care?

We found that it was more common during the pandemic for patients to try to access care but struggle than to stay away voluntarily, although both happened.
Pandemic Patient Experience II: NHS 111

Our survey showed a modest increase in use of NHS 111 during the pandemic, and a mix of patient experiences - more positive than negative, but still with some cause for concern.
Pandemic Patient Experience II: Access to services

Patients told us about the difficulties they encountered accessing care during the pandemic, with GP services a particular problem.
Pandemic Patient Experience II: Vaccinations

Patient feedback about the vaccination programme has been very positive, with most respondents to our survey finding appointments easy to arrange and reassuring to experience.
Pandemic Patient Experience II: Shielding

We found that many people chose to shield themselves without having been told to do so, and not in line with official NHS advice.
Pandemic Patient Experience II: what patients told us

An overview of the findings of our report Pandemic Patient Experience II.
Pandemic Patient Experience II

Our second survey of patients' experiences during the COVID-19 pandemic.
COVID-19

Our formal policy documents on the novel coronavirus and COVID-19 pandemic.