Workforce

2021 - Consultation response - Review of professional regulators
We were invited to complete this questionnaire as part of the ongoing review of professional regulation.

2021 - Consultation response - Regulating healthcare professionals
Responding to proposals to reform how healthcare professionals are regulatied, we argue for stronger involvement of patients in many of the key processes.

2021 - Consultation response - PSA accredited registers
In this response, we give patients' views on how accredited, voluntary registers for healthcare professionals can be valuable, and also how they can be improved.

2019 - Consultation response - GMC revalidation requirements for patient feedback
The GMC consulted on its new guidance to doctors on taking patient feedback into account as part of their regular revalidation process. We welcomed the new approach, and suggested possible further improvements, for instance relating to unsolicited feedback.

Latest

Ask questions to get the most out of shared decision making

Adnan cares for his disabled adult son; in the last of our patient stories this week, Adnan shares his tips on getting the best out of shared decision making.
Shared decision making for long term health conditions

Joanne lives with multiple chronic health conditions. Her experience of shared decision making has varied. Read her story.
Making decisions for yourself and your parent

This week, we're sharing patients' experience on shared decision making, in advance of our event, Shared decision making: a reality for everyone? on Wednesday. Today, it's Alan's story.
Patient Voices Matter is a community and I’m privileged to be a member

Sarah Tilsed, Head of Patient Partnership, shares her experiences of being a member of our lived experience adivsory panel

Act now to protect the NHS

The Patients Association calls on Sajid Javid to prevent ‘catastrophic winter’ in a letter to the Health Secretary
Social care changes: how will the new charging system work?

What is the 'cap' and the 'floor' in the new plans for charging for social care? We give an explanation.
Pandemic Patient Experience II: Delays and cancellations

Most respondents to our survey had experienced delayed or cancelled appointments.
Pandemic Patient Experience II: Staying away from care?

We found that it was more common during the pandemic for patients to try to access care but struggle than to stay away voluntarily, although both happened.
Pandemic Patient Experience II: NHS 111

Our survey showed a modest increase in use of NHS 111 during the pandemic, and a mix of patient experiences - more positive than negative, but still with some cause for concern.
Pandemic Patient Experience II: Access to services

Patients told us about the difficulties they encountered accessing care during the pandemic, with GP services a particular problem.
Pandemic Patient Experience II: Vaccinations

Patient feedback about the vaccination programme has been very positive, with most respondents to our survey finding appointments easy to arrange and reassuring to experience.
Pandemic Patient Experience II: Shielding

We found that many people chose to shield themselves without having been told to do so, and not in line with official NHS advice.
Pandemic Patient Experience II: what patients told us

An overview of the findings of our report Pandemic Patient Experience II.
Pandemic Patient Experience II

Our second survey of patients' experiences during the COVID-19 pandemic.