Need to speak to us?

Get in touch:


Call 0800 345 7115 or email [email protected]. For more information about the helpline visit its page

Main Office

To contact the Patients Association’s main office, please call 020 8423 9111. If your call goes to voicemail, someone will call you back.  

Press enquiries
If you have a press enquiry, please get in touch via the details below. Please do not call the helpline number if you're a journalist with a query. Please use the email below to contact the Patients Association's press office.

[email protected]

Postal Address

The Patients Association, PO Box 935, c/o Aspire Business Partners, 32 Byron Hill Road, Harrow, HA1 3YJ.

Complaints procedures: The Patients Association strives to ensure that all its services are delivered to a consistently high standard. However, no matter how diligent and skilful our staff and volunteers are, there will inevitably be circumstances where patients or stakeholders expectations have not been met.

Read our full complaints process and procedure here.

Read our social media community guidelines here.

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