Work with us

Each year we work in partnership with other charities, companies, NHS Trusts and patient groups.

All of our partnerships and projects involve listening to patients to make improvements that they have identified as important.

Putting partnership working at the heart of the Patients Association

Our lived experience advisory panel, Patient Voices Panel, has brought together 10 patients from different backgrounds who meet to learn and discuss their experiences of healthcare. The panel is run as under Deep Democracy principles. In this article, we explain how Deep Democracy supports patient partnership and shared decision making. Read more

Corporate membership

Work with us to demonstrate your commitment to listening to the patient voice. Read more

Recruitment starts for pioneering lived experience advisory panel

Patients Association launches its first lived experience advisory panel to help its patient partnership work Read more

Improving complaints

Our project work can help you to improve your complaints management. Read more

NHS membership

Benefit from our expertise to ensure patients are included in decision-making and designing services. Read more

Latest

The Patients Association annual general meeting 2022

Join us to hear about our work in 2021 and plans for the rest of this year, at this year's annual general meeting.
The patient voice: The secret weapon against superbugs

Last year, we held an advisory board with the pharmaceutical company Pfizer to discuss how patients could be more involved in the fight against superbugs. Highlights from the meeting are now available. They include suggestions on how important patient partnership is when treating patients with serious infections and the need to look at the threat of superbugs from the patient’s point of view.
PVM Blog: NHS must provide accessible information

Ray is a member of Patient Voices Matter, our lived experience group. He does not feel the NHS is good at listening to patients or providing accessible information.
PVM Blog: Cancer diagnosis led to patient advocacy

Tara developed breast cancer when her children were very young. Her experiences led her to join service user groups, and from there she has spent decades advocating for other patients, including now with Patient Voices Matter

Seeing your medical records

This page explains how to get copies of your medical records in England and Wales.
Next of kin

Your medical next of kin is someone you nominate to receive information about your medical care.
Helpline - 0800 345 7115

Need health or social care advice? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).
Making a complaint

Most people are happy with the health and social care they receive. But sometimes things go wrong. If that happens, you need to know how to complain. This guide sets out your rights and offers advice on how to make a complaint.
You and your dentist

This page is designed to give you more information about finding a dentist and using their services. It includes tips on how to prepare for an appointment, the charges you can expect and how to make a complaint.
How we see the world

We believe that everyone should have access to the best healthcare when they need it most.
Meet the Board

Meet our Chief Executive, President and Trustees.
Long term conditions

About 15 million people in England have a long-term condition. A long-term condition is an illness that cannot be cured. It can usually be controlled with medicines or other treatments.
Report your care

Our 'Tell us about your care' partnership with the Care Quality Commission (CQC).
Patients Association Nutrition Checklist

The Patients Association Nutrition Checklist is a simple tool to help raise awareness and identify the potential risk of undernutrition by encouraging conversations with those who make be at risk. It also offers guidance on next steps, if someone is at risk. There are versions for patients and professionals.