Weekdays 09:30 - 17:00
We watched, aghast, this week at two television reports showing the dire state the NHS is in. The reports, as well as warnings from the NHS Confederation about the threat to patient safety because of staff shortages, prompted us to write to Steve Barclay, the Secretary of State. Read more
Our membership magazine Patient Voice took a break over the worst of the pandemic, but it’s back bigger than before and packed with news, features and stories about our members and us. Read more
When people talk about healthcare being accessible, do you know what they mean? Could you list the nine protected characteristics? If you're not sure, take a look at our jargon buster dictionary. Read more
In this report, developed in partnership with the Independent Healthcare Providers Network, we look at variations in NHS waiting times across England and how the right to choose your care provider can enable patients to access treatment more quickly. Read more
Need health or social care advice? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).
Join us today and play a vital role in ensuring everyone can access high quality health and social care services. We'll keep you informed on key issues in health and social care and offer you lots of opportunities to have your say.
Become a member of the Patients Association and help patient voices to be heard and enable us to campaign for change
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Every Friday, we send subscribers our enewsletter, Weekly News. It's packed with opportunities for you to share your views and opinions on health and care services, as well as work with us.
Our project work can help you to improve your complaints management.
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We believe that everyone should have access to the best healthcare when they need it most.
Work with us to demonstrate your commitment to listening to the patient voice.
Leaving a gift to the Patients Association in your Will could help many people after you are gone.
But workforce crisis prevents patients from participating fully in decisions about their care Read more
We’ve been awarded the PIF TICK – the UK-wide quality mark for healthcare information. That means you can rely on the information about health and social care on our website to be accurate and up to date. Read more
The lowest levels of public satisfaction in the NHS since 1997 must be recognised by the Government and action taken to introduce patient partnership to rebuild patients relationship with the NHS. Read more
We are recruiting participants to join a patient panel for two online workshops that will discuss poor communication within the health service from the perspectives of patients and carers with complex health needs. Read more