Weekdays 09:30 - 17:00
Today, in a major step for patient-centred care, "Martha's Rule" will be implemented initially in 100 NHS sites across England beginning in April 2024. Read more
Join this webinar to explore the future of diagnostic services. Following on from the publication of our report Patient Experience of Diagnostics, we have convened a distinguished panel to discuss our findings. Read more
Our latest report shares the experiences and views of 1,000 patients on NHS diagnostic services. Read more
This webinar explored work into making sure the worries and concerns of patients, their family and friends about a patient in hospital are taken into account by doctors, nurses and other health professionals. Read more
Need information on health or social care? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).
As the country readies for a general election, our manifesto sets out what the next Government must do to ensure people get the care they need to live well.
Become a member of the Patients Association and help patient voices to be heard and enable us to campaign for change. Join now.
Our online information and guidance helps patients and carers navigate the UK's health and care systems.
96 per cent of people contacting our helpline would recommend the free service to their friends and family members.
Every Friday, we send subscribers our enewsletter, Weekly News. It's packed with opportunities for you to share your views and opinions on health and care services, as well as work with us.
Join us today and play a vital role in ensuring everyone can access high quality health and social care services. We'll keep you informed on key issues in health and social care and offer you lots of opportunities to have your say.
Your donation can help us to continue running our helpline and information services for patients, their carers and their families.
Working with patients, national and local organisations, health and care thought leaders, we've identified the six key principles of patient partnership.
Work with us to demonstrate your commitment to listening to the patient voice.
Leaving a gift to the Patients Association in your Will could help many people after you are gone.
The Patients Association has policies to ensure everyone is empowered to participate in the activities we run. We also have a policy on how we involve patients in our work. You can read them here.
Survey shows patients want a better understanding of why they're sent for a test, increased speed and urgency, improved access and a greater sense of empowerment when it comes to diagnostic tests, results, and subsequent treatment and care. Read more
The next Government must ensure people are able to get the care they need. Reversing the normalisation of the crisis the NHS faces and rebuilding the service's relationship with patients must be addressed. Our manifesto spells out how to make that happen. Read more
Festive season strikes will strike fear into patients waiting for care. We urge both parties to return to talks. Read more
Our letter to the Prime Minister Rishi Sunak asks him to intervene to ensure the NHS has the resources it needs to deal with winter pressures and that patients get the treatment they need. Read more