The Patients Association

Helpline - 0800 345 7115

Need health or social care advice? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).

Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.

By becoming a member of the Patients Association you can help collective patient voices to be heard and enable us to campaign for change

Our online information leaflets are downloaded hundreds of times each week by people seeking advice

96 per cent of people contacting our helpline would recommend the free service to their friends and family members

Our project work can help you to improve your complaints management.

Your donation can help us to continue running our helpline and advice services for patients, their carers and their families.

We believe that everyone should have access to the best healthcare when they need it most.

Work with us to demonstrate your commitment to listening to the patient voice.

Leaving a gift to the Patients Association in your Will could help many people after you are gone.

We welcome a variety of skills to support our work.

Support for patients waiting for care

NHS waiting lists are at record numbers. Here are our recommendations about how best to support the millions of patients waiting for care and treatment. Read more
Patients Association urges cautious approach to lifting of COVID-19 restrictions

The possibility of lifting all COVID-19 restrictions on 19 July is of profound concern to us. Read why. Read more
Our 2020 annual review

Read our 2020 annual review to find out how the pandemic changed our working habits but didn't stop our work. Read more