NHS England’s Worry and Concern Collaborative is looking into how hospitals can make sure the worries and concerns of patients, their family and friends about a patient in hospital are taken into account by doctors, nurses and other health professionals. 

In the Ensuring patient and family concerns are central to the recognition and management of acute illness and deterioration webinar, we'll explored: The role of the National Worry and Concern Collaborative and its seven pilot sites; the experiences of both clinicians and patients; and overview of how these services need to be designed and delivered.

• Our panellists: 
  John Bamford, Patient Safety Partner, whose adult son Peter died in hospital.
  Kayleigh Griffiths MBE, member of National Worry and Concern Steering Group, whose baby Pippa died aged one day. 
  Jane Murkin, Deputy Director Safety & Improvement – Nursing, NHS England.
  Prof Damian Roland, Honorary Professor of Paediatric Emergency Medicine, University of Leicester.
  John Welch, Consultant Nurse, Critical Care & Critical Care Outreach, University College London Hospitals NHS Foundation Trust.

Chief Executive of the Patients Association, Rachel Power, chaired the event.