In this webinar, we brought together a representative from the Getting It Right First Time (GIRFT) programme, Chloe, and a patient who had had surgery at a surgical hub an hour and half away from his home, Raj, to talk about a project to improve the elective surgical hub programme based on patients' experiences and feedback. They were joined by the Patients Association project manager, Hannah. 

Elective hubs are surgical centres on existing hospital sites, separated from emergency services, which means the facilities can be kept free for patients waiting for planned operations, reducing the risk of short-notice cancellations. Raj speaks candidly of his experiences in the early days of the project, and Chloe explains how patient experiences have enabled the NHS to improve the service. 

Watch the recording to learn more. 

  • Chloe Scruton, Senior Implementation Manager, GIRFT
  • Hannah Verghese, Project Manager, the Patients Association
  • Raj Patel, patient.

Shivani Shah, Head of Programmes chaired the event.

AstraZeneca, Eli Lilly and Company, and Novartis have provided sponsorship funding to support Patient Partnership Week, and have had no input into or influence over any of the related activities.