We were delighted to welcome Dr Claire Fuller, Medical Director of Primary Care at NHS England, Nikki Howe, an assistant practice manager, Vanessa Cheeseman, reception manager, Paula Cowan, Regional Medical Director for Primary Care for the North West of England, and Sian Block and Liz Howarth from the National Association of Primary Care to our Changes in primary care, understanding the role of the reception team.

Here's the recording of the webinar.