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Patients Association reports cover a range of topics across health and social care.
Through listening to patients, their families and the professionals caring for them, we address issues around access to services, patient engagement, quality of care and patient safety.
Our focus is on improving patient experience, and recommendations in our reports help to form the basis of our future campaigns.
Older reports not published on this website are available on request from mai[email protected], where we still hold them. Please note that the Patients Association's archives up to c.1996 are held by the Wellcome Collection.
In a major new report, we explore shared decision making. We look at what it is, what it's benefits are, and what's holding back its wider adoption. Read more
Our second survey of patients' experiences during the COVID-19 pandemic. Read more
The report Digital Health During the COVID-19 Pandemic: Learning Lessons to Maintain Momentum, issued by the Patient Coalition for AI, Data and Digital Tech in Health Read more
This report summarises the results of our 2020 hospital food survey, summarising key trends and offering recommendations on how to improve patients experience of food during their hospital stays. Read more
Report exploring how patients felt about visiting their GP during the pandemic, and views on returning in future. Read more
UK patient experience of health, care and other support during the COVID-19 pandemic in 2020 Read more
The first report of our patient experience programme, Being A Patient, outlines the findings of the research and scoping stage. Read more
An investigation into how CCGs are implementing government policy and guidance on antimicrobial stewardship, and progress in recent years. Read more
Our report on patients' views of internal and external aspects of their local GP practice premises Read more
Our report about patients’ experiences of being switched onto biosimilar medicines from biologics Read more