Patient experience

Latest

NHS Access Standards, aka waiting times targets – what’s going on?

Our survey of patients told us that waiting times targets are well supported, but that there is some, qualified, support for change.
Our 2018 annual review

Find out how 2018 was a transformational year for the Patients Association
HSJ's Digital Transformation Summit

Our Chief Executive joined a panel of experts at the HSJ Digital Transformation Summit
Delivering training to improve patient experience

Patients Association delivered complaints training at North Middlesex Hospital

Patients Association launches nutrition checklist

New Patients Association Nutrition Checklist helps identify those living in the community at risk of under-nutrition
‘Evidence based interventions’ – good housekeeping, or barriers to treatment?

As with earlier guidelines, while we acknowledge the need to ensure NHS funds are spent wisely, we are concerned that the end result will be to shut some patients off from treatments that would be beneficial.
Analysis of the Prime Minister's NHS funding announcement

What the Prime Minister's funding announcement is likely to mean for the NHS, and for patients.
Why your care is so important

If we don’t talk about the standards of care we receive, then no-one will ever know and nothing can ever change.