Patient experience

2020 - Report - Being A Patient
The first report from our programme of work on patient experience.

2020 - Report - Being A Patient - Appendix
Details of the methodology and full survey results from our report 'Being A Patient'.

2019 - Report - Patients' views on possible changes to waiting times targets
We conducted a short survey to gauge support among patients for possible approaches to changing clinical standards (targets) around waiting times for different types of treatment.

Latest

Smartphone apps

Information on the smartphone apps to help with COVID-19 testing and tracing, across the nations of the UK.
Heading for a second lockdown?

Rachel Power reflects on the Prime Minister's announcement of further restrictions to control coronavirus.
Emergency measures introduced to help NHS cope with COVID-19 pandemic came at a huge cost to patients

We announce the key findings from our survey of patients' experiences during the COVID-19 pandemic.
Life during COVID-19 – reflections on what patients have told us

Rachel discusses the powerful testimony patients gave us of their experiences during the COVID-19 pandemic.

New report: Being A Patient

Our report on patient experience argues that it's time for a fresh approach.
Medicines and treatments

The importance of safe and effective medicines and treatments being available to patients.
Our letter to the new Prime Minister

We've written to Boris Johnson following his appointment as Prime Minister to outline the challenges and opportunities ahead of him in respect of health, care and wellbeing
Workforce

Issues relating to the health and social care workforce, including doctors, nurses and other professionals
NHS England consults on legislation – what do patients think?

NHS England is proposing to review and update the legislation that underpins the NHS - so what will the changes mean, and what do patients think of them? We ask for views.
Patients Association launches nutrition checklist

New Patients Association Nutrition Checklist helps identify those living in the community at risk of under-nutrition
‘Evidence based interventions’ – good housekeeping, or barriers to treatment?

As with earlier guidelines, while we acknowledge the need to ensure NHS funds are spent wisely, we are concerned that the end result will be to shut some patients off from treatments that would be beneficial.
Patients Association responds to NHS funding announcement

The Patients Association has reacted with disappointment to the Prime Minister's announcement of the future NHS funding settlement.
Analysis of the Prime Minister's NHS funding announcement

What the Prime Minister's funding announcement is likely to mean for the NHS, and for patients.
Why your care is so important

If we don’t talk about the standards of care we receive, then no-one will ever know and nothing can ever change.