Carers

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Ask questions to get the most out of shared decision making

Adnan cares for his disabled adult son; in the last of our patient stories this week, Adnan shares his tips on getting the best out of shared decision making.
Shared decision making for long term health conditions

Joanne lives with multiple chronic health conditions. Her experience of shared decision making has varied. Read her story.
Making decisions for yourself and your parent

This week, we're sharing patients' experience on shared decision making, in advance of our event, Shared decision making: a reality for everyone? on Wednesday. Today, it's Alan's story.
Patient Voices Matter is a community and I’m privileged to be a member

Sarah Tilsed, Head of Patient Partnership, shares her experiences of being a member of our lived experience adivsory panel

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Seeing your medical records

This page explains how to get copies of your medical records in England and Wales.
Next of kin

Your medical next of kin is someone you nominate to receive information about your medical care.
Helpline - 0800 345 7115

Need health or social care advice? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).
Making a complaint

Most people are happy with the health and social care they receive. But sometimes things go wrong. If that happens, you need to know how to complain. This guide sets out your rights and offers advice on how to make a complaint.
You and your dentist

This page is designed to give you more information about finding a dentist and using their services. It includes tips on how to prepare for an appointment, the charges you can expect and how to make a complaint.
How we see the world

We believe that everyone should have access to the best healthcare when they need it most.
Meet the Board

Meet our Chief Executive, President and Trustees.
Report your care

Our 'Tell us about your care' partnership with the Care Quality Commission (CQC).
Sepsis fact sheet

These are the common symptoms to look out for if you think you might have sepsis.
Membership

Join us today and play a vital role in ensuring everyone can access high quality health and social care services. We'll keep you informed on key issues in health and social care and offer you lots of opportunities to have your say.

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