Weekdays 09:30 - 17:00
This webinar explored why many patients still feel unheard, confused, or excluded when communicating with the NHS. Read more
This webinar explored the inequities that shape patients’ access to treatment and care, and why many people still face barriers to receiving timely, effective support. Read more
This webinar assessed progress to date on the 10 Year Plan’s commitment to give “power to the people” by amplifying patient voice, expanding patient choice and reprioritising people’s experiences of care. Read more
Our panel explored whether patients’ goals, values, and preferences genuinely shape the care they receive. Read more
This webinar gave an overview of what patients can expect from NHS England’s updated guidelines on working with people and communities. Read more
Habib and Rachel explored the root causes of health inequalities and why building trust with communities is essential to improving outcomes. Read more
In this session we explored what genuine person-centred care looks and feels like - and what needs to change to make it the norm, rather than the exception. Read more
Our Annual General Meeting (2025) was held on 9th June 2026. Read more
This webinar explored the reasons why patients might miss their health appointments, from practical barriers to emotional and systemic factors that can make healthcare feel out of reach. Read more
This Patient Partnership Week 2025 session focused on a bold new vision for reforming outpatient services in the NHS over the next decade. Read more
Watch the recording to explore what meaningful patient agency looks like in practice, drawing on real-life insights from our helpline and focus groups. Read more
Watch the recording to hear from NHS England's Chief Executive, Sir Jim Mackey, on what real partnership with patients and communities could look like in this next chapter for the NHS. Read more
This Patient Partnership Week webinar explored how putting patient voices at the heart of healthcare campaigns leads to stronger messaging, better engagement, and meaningful change. Read more
The Patients Association held its annual general meeting on 16th June 2025. Read more
This Patient Partnership Week 2025 session looked at inclusive design, accessibility, and patient involvement in technology development to ensure innovation truly serves everyone. Read more
This Patient Partnership Week 2025 session looked at barriers faced by patients in accessing healthcare and shows ways to make services fairer for everyone. Read more
Hosted by Rachel Power, Chief Executive of the Patients Association, this webinar offered a unique chance to hear directly from Sir Julian about his approach to leadership, transparency, and driving improvement. Read more
Join our Chief Executive Rachel Power, in a fireside chat with Dr Rageshri Dhairyawan, as they discuss the importance of engaged listening and its place in the future of healthcare. Read more
If you missed our event, Online access to GP health records – what’s in it for patients? you can watch a recording of the webinar and also download the presentations. Read more
Patients' experiences can provide vital lessons for the health and care sector, helping it understand what is working and what needs improvement. This webinar explores this topic. Read more
Poor communication between the health system and patients is a big issue for many patients. Our panel discussed some of the problems and what the solutions could be. Read more
Why aren't patients always treated as equals in their own care? We looked at the reasons why, in this webinar during Patient Partnership Week 2024. Read more
Concerns about privacy and safety of patient data were highlighted in the last of our Patient Partnership Week webinars for 2024, with Rebecca Llewellyn from NHS England and patients Sandra Rennie and Amin Islam. Read more