Technology

2019 - Consultation response - 'Digital first' primary care
This consultation proposed combining solutions for introducing new digital models of primary care with solving the problem of areas with insufficient doctors; we questioned whether this would be workable.

Latest

Patients Association welcomes restoration of in-person GP appointments

Our response to instructions to GPs to restore face to face appointments for patients who want them.
Pandemic Patient Experience II: Delays and cancellations

Most respondents to our survey had experienced delayed or cancelled appointments.
Pandemic Patient Experience II: Staying away from care?

We found that it was more common during the pandemic for patients to try to access care but struggle than to stay away voluntarily, although both happened.
Pandemic Patient Experience II: NHS 111

Our survey showed a modest increase in use of NHS 111 during the pandemic, and a mix of patient experiences - more positive than negative, but still with some cause for concern.

Pandemic Patient Experience II: Delays and cancellations

Most respondents to our survey had experienced delayed or cancelled appointments.
Pandemic Patient Experience II: Staying away from care?

We found that it was more common during the pandemic for patients to try to access care but struggle than to stay away voluntarily, although both happened.
Pandemic Patient Experience II: NHS 111

Our survey showed a modest increase in use of NHS 111 during the pandemic, and a mix of patient experiences - more positive than negative, but still with some cause for concern.
Pandemic Patient Experience II: Access to services

Patients told us about the difficulties they encountered accessing care during the pandemic, with GP services a particular problem.
Pandemic Patient Experience II: Vaccinations

Patient feedback about the vaccination programme has been very positive, with most respondents to our survey finding appointments easy to arrange and reassuring to experience.
Pandemic Patient Experience II: Shielding

We found that many people chose to shield themselves without having been told to do so, and not in line with official NHS advice.
Pandemic Patient Experience II: what patients told us

An overview of the findings of our report Pandemic Patient Experience II.
Pandemic Patient Experience II

Our second survey of patients' experiences during the COVID-19 pandemic.
Digital Health During the COVID-19 Pandemic

The report Digital Health During the COVID-19 Pandemic: Learning Lessons to Maintain Momentum, issued by the Patient Coalition for AI, Data and Digital Tech in Health
COVID-19

Our formal policy documents on the novel coronavirus and COVID-19 pandemic.