The Patients Association Helpline – 0845 608 4455 – is here to help.

About the Helpline

The Patients Association Helpline – We are here to help.   The Patients Association Helpline helps thousands of patients and relatives every year, answering concerns and queries about any aspect of the Healthcare system. This is a local r...

Common Complaints

Top Ten Complaints This section covers information on the ten complaints that we hear about most frequently on the Helpline. If you want further information on any of the topics listed here please do not hesitate to contact our Helpline on 0845 608...


Please note: The Patients Association reserves the right to disclose any information obtained by our National Helpline to the Care Quality Commission. All case detail shared with the CQC will be kept anonymous and handled in a confidential manner in a bid to improve health and social care services across the country.

If you have any queries regarding this, or any other aspect of the Patients Association Helpline, please do not hesitate to call us on 0845 608 44 55 or email