Ann Lloyd was appointed as Head of Health and Social Services for Wales in 2001. She was the chief advisor to the Welsh Government on all health and social care policy. Her role was extended in 2003 to include the position of the Chief Executive of NHS Wales, becoming accountable for a budget of £5.8 billion per annum and a staff of 96,000. She retired from this position in 2009, taking up the position of the Health and social care appointments Commissioner for London.
Prior to her appointment in Wales, from 1988 she was the Chief Executive of Frenchay health care NHS Trust and its successor organisation, North Bristol NHS Trust.
During this time she was the CEO representative on the CMOs advisory committee on medical education training and development and chaired the overseas doctors subgroup. She was also the Chair of the Avon, Gloucestershire and Wiltshire education consortium and the chair of the SW executive development consortium.
She was educated at St. Asaph Grammar School, University of Wales, Aberystwyth and University of Wales Cardiff. She is a Companion of the Institute of Healthcare Management and a Fellow of the Royal Society of Medicine. She was awarded the honour of Commander of the British Empire for her work in Wales in 2008.
She is currently a Trustee of Shaw Trust and the patients Association and a member of the Policy Board of the Good Governance Institute.
Her particular professional interests are in organisational development, management standards, the management of change and the governance of public institutions. She is a qualified mentor.