Top Ten Complaints

This section covers information on the ten complaints that we hear about most frequently on the Helpline. If you want further information on any of the topics listed here please do not hesitate to contact the Helpline on 0845 608 44 55, or email us at

Because we use our database to monitor trends and problems in the healthcare system as they emerge, please do give us a call and let us know about the difficulties you have experienced, even if the information contained in this sections answers your question.

GP Diagnosis

Struck off GP list

Rude Clinicians

Waiting Times

Adult Social Care

Dentist Charges

Referral to a Specialist

Private Healthcare

Medical Records

Care in Hospital

Helpline: 0845 608 4455   Email:

The Patients Association, PO Box 935, Harrow, Middlesex HA1 3YJ

T: 020 8423 9111   F: 020 8423 9119   E:

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