Projects


For more information and advice on any of the below, please contact our Head of Projects and Partnerships, Heather Eardley:

heather@patients-association.com
07872633189

Working with us

Working with us

We are keen to work with NHS and other health and social care organisations and offer an annual programme of organisational membership. This incorporates a range of benefits, such as setting up and delivering projects to help improve patient and carer experiences of health and social care. Together in the spirit of co-production and shared decision-making we achieve the aim of ‘nothing about us without us’.

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Past and present projects

Past and present projects

We have a dedicated and experienced team of Project Managers who are able to offer bespoke projects for your organisation. We have delivered a wide range of projects and training workshops for health and social care providers and universities. Here are a selection of projects that we have recently delivered.

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Complaints handling

Complaints handling and improvement

Our good practice standards and review process were recommended by Sir Robert Francis QC in his report and since then we have worked with many NHS trusts and developed other ways to help you to improve your complaints handling. These can be provided individually or you can have a package built up from these different components.

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Working with the elderly

Working with the elderly

Working with the elderly

Mental Health

Mental Health

Mental health

Patient Involvement

Patient Involvement

Patient involvement

Working with PPGs

Working with PPGs

Working with Patient Participation Groups (PPGs)

Patient Participation Groups aims to demonstrate and promote patient engagement as integral to high quality and sustainable general practice. It involves GPs working collaboratively with their patients to help meet the current challenges facing general practice.

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Health promotion

Health promotion

Health promotion