Comment on National Voices report on person-centred, co-ordinated care


Commenting on today’s report by National Voices, Rachel Power, Chief Executive of the Patients Association said: “Today’s report shows that we still have a long way to go to achieve person-centred care as standard. While there has been some good progress, it has not amounted to the fundamental shift in care delivery that policy-makers have often promised, and that patients need and deserve.

“The failure in both health and social care even to measure whether people’s care is co-ordinated speaks volumes about the low priority attached to this cornerstone of effective care.

“We are particularly concerned at the indications found by this research of recent deterioration in the provision of person-centred, co-ordinated care. With the mounting pressures on the NHS, and ongoing crisis in social care, many clinicians and professionals may feel, justifiably, that the best they can do is provide care safely, and that involving patients fully in decisions and co-ordinating care properly is beyond what they can achieve.

“We are calling on the Government to use this autumn’s Budget to reverse its decision to underfund health and social care. Today’s report provides further evidence in support of ensuring our health and social care system has the resources it needs to provide high quality care for all who need it.”

Notes to editors:

The Patients Association’s submission to the Treasury ahead of the Budget will be published on its website when it has been submitted, ahead of the September 22nd deadline.