Our Board of Trustees make sure our mission and vision are met. 

They set and review our direction and make sure we’re delivering our objectives. As well as offering advice and guidance to help the Patients Association continue to do the work we do. 

Ultimately they are responsible for the governance of the organisation—ensuring that we stay on track, achieve our goals and remain true to our core values.


Lucy Watson

Lucy is passionate about improving quality and safety in health and social care. She has been a member of the NHS England Quality Working Group providing leadership and expertise with other commissioners in both these areas to improve patient experience of services.

She is an experienced Director working at board level in the NHS, most recently as Director of Quality Safety and Governance in Somerset Clinical Commissioning Group working as a commissioner to champion the delivery of high quality safe care for patients and their families by NHS Trusts and primary care. 

Simmy Akhtar


Simmy is a qualified solicitor and her passion to empower individuals to have their voice heard led to her leaving private practice to join the not-for-profit sector. Simmy is currently Chief Officer at Healthwatch Stoke-on-Trent and she has a passion for supporting the public to have their say about their health and care services. She also brings up-to-date experience and knowledge of the current health and care environment including national policies and mandates.

Isaac Egberedu

Isaac’s background is in public finance management, in which he has worked for over 30 years. 

Since his retirement, he has been working on a voluntary basis with different ‘Not for Profit’ organisations, including mentoring accountants in Nigeria and mentoring young refugees as Finance Officers in the UK.

Currently, Isaac is the Chair of the Finance Committee of Concordis International Trust, a UK based charity whose main aim is to promote conflict resolution and reconciliation for the public benefit and maintain trust between communities.

Caroline Hewitt - Honorary Treasurer

Caroline has been a leader in NHS and not for profit organisations and as a charity trustee for many years. Her focus in these roles has been on securing high quality services for people, whilst delivering sustainable financial solutions and strong governance.

After qualifying as an accountant in 1989, she held a range of positions across the finance sector for many years.

Caroline has since held a number of Chair positions, including Chair of group of primary care trusts, accountable for £3.3billion budget delivering health and healthcare to over 3 million population.

Catherine McLoughlin CBE

Having completed general and mental health nursing train Catherine practised as a mental health nurse specialising in child, adolescent and forensic psychiatry.

She held many senior managerial posts including being CEO for Haringay health Authority. Her last full time post in NHS was as Deputy Chief Nursing Officer for England.

Thereafter she returned to the NHS as Chair of a Health Authority and a NHS Trust and was also the inaugural Chair of the NHS Confederation. In 1998 I was awarded a CBE for services to the NHS.

Dave Taylor - Vice Chair

Dave has long been passionate about improving healthcare by providing digital technology support for various research projects in healthcare quality improvement and patient safety.

His recent work includes providing smartphone apps to enable patients to maintain contact with clinics between visits, facilitating communication within surgical teams and working to empower patients with more complete and secure healthcare records that can be safely used in research and healthcare improvement.

He's currently the programme lead at Medical Media.

Anna-Maria Rollin MBE

Maria has worked in the NHS throughout her professional career and spent 34 years as a consultant anaesthetist at Epsom General Hospital, where she still retains an honorary contract. She was Senior Vice-President of the Council of the Royal College of Anaesthetists.

She has always had an interest in patient information, and was co-editor of a prizewinning book on the subject. She is a PLAB examiner and a Lead Performance Assessor in Anaesthesia for the GMC. She writes expert reports for the GMC, NHS Resolution and the Medical Defence organisations. Most of her publications have been concerned with standard setting, quality assurance and safety.

Fiona Browne 

Fiona is passionate about clinicians working collaboratively in partnership empowering patients to live their life in the way they want to. As a patient with lupus (a life-long chronic disease where the immune system attacks healthy tissue and organs), Fiona sees a number of different health professionals on a regular basis, and so has a particular ‘user’ perspective which she hopes brings a broad perspective to decision making.

Fiona is Director of Education, Standards and Development at the General Osteopathic Council, a statutory health professional regulator. She is particularly interested in themes of engagement, support and community in healthcare supporting behaviour change and patient safety. Fiona also holds a role on a local government standards committee.  Fiona has previously chaired the UK Interprofessional Continuing Professional Development Forum and held roles in health professional regulation and medical education including the General Medical Council, the London Deanery and the Law Society.