About us Meet the team Our Trustees Our Board of Trustees make sure our mission and vision are met. They set and review our direction and make sure we’re delivering our objectives as well as offering advice and guidance to help the Patients Association continue to do the work we do. Ultimately they are responsible for the governance of the organisation, ensuring that we stay on track, achieve our goals and remain true to our core values. Chair Lucy Watson Lucy is passionate about improving quality and safety in health and social care. She has been a member of the NHS England Quality Working Group providing leadership and expertise with other commissioners in both these areas to improve patient experience of services. She is an experienced Director working at board level in the NHS, most recently as Director of Quality Safety and Governance in Somerset Clinical Commissioning Group working as a commissioner to champion the delivery of high quality safe care for patients and their families by NHS Trusts and primary care. Simmy Akhtar Simmy is a qualified solicitor and her passion to empower individuals to have their voice heard led to her leaving private practice to join the not-for-profit sector. Simmy is currently Chief Officer at Healthwatch Stoke-on-Trent and she has a passion for supporting the public to have their say about their health and care services. She also brings up-to-date experience and knowledge of the current health and care environment including national policies and mandates. Laura Fulcher Laura is passionate about building strong communities believing that individual agency, peer support, and a collective voice are the keys to powerful change. As a cancer survivor, and experiencing the void of support when recovering from treatment, she built Mission Remission, an online community for cancer survivors to share stories and tips for moving forward. As a past CCG lay member championing patient engagement, she explored the means to engage a wider collective of patients that truly reflect the local demographic. She was passionate about creating opportunities not just for patients to share their experiences, but to contribute concrete ideas for improvements to policy and practice. As a campaigner, she followed the complaint process herself, has communicated with a variety of political leaders to call for improvements, and writes for national newspapers and health organisations, putting patient voice at the forefront, and calling for better democratic opportunities in our public institutions. Isaac Egberedu Isaac’s background is in public finance management, in which he has worked for over 30 years. Since his retirement, he has been working on a voluntary basis with different ‘Not for Profit’ organisations, including mentoring accountants in Nigeria and mentoring young refugees as Finance Officers in the UK. Currently, Isaac is the Chair of the Finance Committee of Concordis International Trust, a UK based charity whose main aim is to promote conflict resolution and reconciliation for the public benefit and maintain trust between communities. Caroline Hewitt - Honorary Treasurer Caroline has been a leader in NHS and not for profit organisations and as a charity trustee for many years. Her focus in these roles has been on securing high quality services for people, whilst delivering sustainable financial solutions and strong governance. After qualifying as an accountant in 1989, she held a range of positions across the finance sector for many years. Caroline has since held a number of Chair positions, including Chair of group of primary care trusts, accountable for £3.3billion budget delivering health and healthcare to over 3 million population. Daniel Hopkin Daniel is a qualified solicitor with 15 years’ experience of advising businesses and not-for-profit organisations on commercial, company law and corporate matters. After starting his career in private practice in the City, Daniel has since 2010 worked as an in-house lawyer in industry. He joined Becton Dickinson (BD), a global medical technology company, in 2014. As a non-voting associate trustee at the Patients Association, his focus is on ensuring effective governance processes. Catherine McLoughlin CBE Having completed general and mental health nursing train Catherine practised as a mental health nurse specialising in child, adolescent and forensic psychiatry. She held many senior managerial posts including being CEO for Haringey health Authority. Her last full time post in NHS was as Deputy Chief Nursing Officer for England. Thereafter she returned to the NHS as Chair of a Health Authority and a NHS Trust and was also the inaugural Chair of the NHS Confederation. In 1998 I was awarded a CBE for services to the NHS. Archie Naughton Archie is a former naval officer, a commando helicopter pilot in the Fleet Air Arm. His career in the Royal Navy was cut short by a life-changing injury, but after a lengthy recovery period, he was able to resume a civilian aviation career. Since retirement he has been actively involved in the health sector. He was a member of the Patients Liaison Group at the Royal College of Anaesthetists and a charity trustee at the Association of Anaesthetists of Great Britain and Ireland. He has presented on lessons learned in aviation safety and their relevance to the health sector. He was also the lay member at The Society for Ethics and Law in Medicine and the public/patient voice at the National Safety Standards for Invasive Procedures. Dave Taylor - Vice Chair Dave has long been passionate about improving healthcare by providing digital technology support for various research projects in healthcare quality improvement and patient safety. His recent work includes providing smartphone apps to enable patients to maintain contact with clinics between visits, facilitating communication within surgical teams and working to empower patients with more complete and secure healthcare records that can be safely used in research and healthcare improvement. He's currently the programme lead at Medical Media. Anna-Maria Rollin MBE Maria has worked in the NHS throughout her professional career and spent 34 years as a consultant anaesthetist at Epsom General Hospital, where she still retains an honorary contract. She was Senior Vice-President of the Council of the Royal College of Anaesthetists. She has always had an interest in patient information, and was co-editor of a prizewinning book on the subject. She is a PLAB examiner and a Lead Performance Assessor in Anaesthesia for the GMC. She writes expert reports for the GMC, NHS Resolution and the Medical Defence organisations. Most of her publications have been concerned with standard setting, quality assurance and safety. Fiona Browne Fiona is passionate about clinicians working collaboratively in partnership empowering patients to live their life in the way they want to. As a patient with lupus (a life-long chronic disease where the immune system attacks healthy tissue and organs), Fiona sees a number of different health professionals on a regular basis, and so has a particular ‘user’ perspective which she hopes brings a broad perspective to decision making. Fiona is Director of Education, Standards and Development at the General Osteopathic Council, a statutory health professional regulator. She is particularly interested in themes of engagement, support and community in healthcare supporting behaviour change and patient safety. Suzanne White Suzanne White is an experienced clinical negligence solicitor, partner and Head of Department of the Clinical Negligence Department at Leigh Day. She has a medical background, and previously worked as a senior radiographer at King’s College Hospital. She went on to study Law and has specialised in this area of expertise since qualifying in 1999. Suzanne is head of department at Leigh Day and specialises solely in clinical negligence and runs a varied caseload of complex, maximum severity claims acting for injured patients. Besides being a lawyer, Suzanne is a passionate advocate of patients’ rights and has campaigned for patient safety throughout her career.