Coronavirus – latest news, March 26th

WhatsApp coronavirus information service

Users of the messaging service WhatsApp can now access official information via a new service.

You can add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

A chatbot will then provide you with advice from GOV.UK about coronavirus.

Due to high levels of need, people are being encouraged to use online services to find information and advice in the first instance, to call NHS 111 only if really necessary, and not to call 999 unless it’s a genuine emergency.

Figures

The latest official figures show that 97,019 people have been tested for coronavirus, of whom 9,529 were positive, and 463 have died. Please note these figures do not cover a full 24 hour period.

Further information

Please see our further resources, below, for more information. Our helpline remains open from 9:30am to 5pm on weekdays.

Coronavirus – advice, guidance and rules

Coronavirus - what can you do?

Coronavirus – don’t be caught out by fake news

Self-care during self-isolation and social distancing

Your medicines during the coronavirus outbreak.

Latest

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Our response to instructions to GPs to restore face to face appointments for patients who want them.
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We found that it was more common during the pandemic for patients to try to access care but struggle than to stay away voluntarily, although both happened.
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Our survey showed a modest increase in use of NHS 111 during the pandemic, and a mix of patient experiences - more positive than negative, but still with some cause for concern.
Pandemic Patient Experience II: Access to services

Patients told us about the difficulties they encountered accessing care during the pandemic, with GP services a particular problem.
Pandemic Patient Experience II: Vaccinations

Patient feedback about the vaccination programme has been very positive, with most respondents to our survey finding appointments easy to arrange and reassuring to experience.
Pandemic Patient Experience II: Shielding

We found that many people chose to shield themselves without having been told to do so, and not in line with official NHS advice.
Pandemic Patient Experience II: what patients told us

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This page explains how to get copies of your medical records in England and Wales.
Next of kin

Your medical next of kin is someone you nominate to receive information about your medical care.
Helpline - 0800 345 7115

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