Weekdays 09:30 - 17:00
One in 50 people in the UK lives with a chronic wound but wound care services are not something we talk about very often. This report, we hope, can start a conversation about the current state of wound care services in the UK, and how they can be improved. Read more
Treatments are available for COVID-19. This page provides information and links to who is eligble and how to get treatment. Read more
The lowest levels of public satisfaction in the NHS since 1997 must be recognised by the Government and action taken to introduce patient partnership to rebuild patients relationship with the NHS. Read more
The Government's decision to lift all protection measures risks patients' health and the possible return to more normal waiting times. Read more
Read our reports, advice and information related to COVID-19.
Key information about the vaccination programmes against COVID-19, including boosters, with links to official information for each devolved nation. Read more
The Government has issued new advice for people in England identified as clinically extremely vulnerable. and also for immunocompromised patients. Different advice is in place for people in Scotland, Wales and Northern Ireland. Read more
We have warned of how the health emergency has disrupted the relationship between patients and the NHS. Our latest survey shows things have worsened for some patients, and we worry for the long-term consequences. Read more
Our formal policy documents on the novel coronavirus and COVID-19 pandemic. Read more
We found that many people chose to shield themselves without having been told to do so, and not in line with official NHS advice. Read more
We found that it was more common during the pandemic for patients to try to access care but struggle than to stay away voluntarily, although both happened. Read more
Patients told us about the difficulties they encountered accessing care during the pandemic, with GP services a particular problem. Read more
Most respondents to our survey had experienced delayed or cancelled appointments. Read more
Our report shows that patients mostly feel confident about returning to their GPs in person, but more can be done. Read more
Our Chief Executive, Rachel Power, reflects on a tough year for the NHS and wishes it well for the future Read more
Our survey showed a modest increase in use of NHS 111 during the pandemic, and a mix of patient experiences - more positive than negative, but still with some cause for concern. Read more
Rachel Power reflects on the Prime Minister's announcement of further restrictions to control coronavirus. Read more
An overview of the findings of our report Pandemic Patient Experience II. Read more
Patient feedback about the vaccination programme has been very positive, with most respondents to our survey finding appointments easy to arrange and reassuring to experience. Read more
Our second survey of patients' experiences during the COVID-19 pandemic. Read more
Budget 2021 completely failed to provide essential investment in health and care, to recover from the COVID-19 pandemic. Read more
New statement from the Patients Association, urging the NHS and Government to maintain care for all patients, and people affected by COVID-19 Read more
Our Chief Executive Rachel Power reflects on the tragic losses and wider consequences for patients of the first year of the COVID-19 pandemic. Read more
UK patient experience of health, care and other support during the COVID-19 pandemic in 2020 Read more
Our reaction to the announcement of a 'road map' out of lockdown in 2021. Read more