We want to ensure that patients, their families and carers are represented and heard from at all stages of their treatment.

Generally made up of a group of volunteer patients, the practice manager and one or more of the GPs from the practice, patient participation groups meet on a regular basis to discuss the services on offer, and how improvements can be made for the benefit of patients and the practice.

The beauty of PPGs is that there is no set way in which they work - the aims and work of each group entirely depends on local needs - but they all have the aim of making sure that their practice puts the patient, and improving health, at the heart of everything it does.

We have developed a model of working with NHS Trusts, GP practices and other health and social care organisations, including universities and colleges to assist with patient involvement.

We're working on updating our current PPG toolkits, and will have fresh resources for you to download soon, so check back in a little while.