Patient surveys and focus groups 

We regularly offer patients opportunities to take part in surveys and focus groups, to inform both our policy and campaigning work, and our work with other organisations on projects that enhance practice and knowledge in health and social care.

All information collected will be held in the strictest confidence and only used in accordance with the permissions you give us and with our privacy policy

Commission a patient survey

We work with, and on behalf of, other organisations to involve patients more closely in service design and delivery, new products and technologies, with a view to improving patient experience and patient safety. 

Find out more here about how to work with us

Current opportunities to have your say:

Help us influence care for future private patients: focus group on 29 July, London

Have you opted for private treatment over NHS care in the past? Has your treatment been funded by an employer through medical insurance as part of a benefits package?  Attend our focus group with the Independent Healthcare Providers Network (IHPN) in London on 29 July and help us develop a new resource for patients receiving private treatment. 

IHPN is the representative body for private sector healthcare providers and they are working with us to provide relevant and appropriate information for patients receiving private treatment. The new resource will be designed to give patients the information they need to make informed decisions about their treatment – from the decision to proceed with receiving private care through to the end of the patient journey when treatment is no longer required.

We’ll be hosting a focus group in central London on Monday 29 July with patients who have undergone private treatment and would like to invite you to join us. If you have recently had care privately or know someone who has, please get in touch by emailing Celia Turnbull at [email protected] Whether your experience was very good or one that could have been improved, we would like to hear from you.

Refreshments will be available on the day and reasonable travel expenses will be reimbursed. We are also offering a high street voucher to participants for giving their time. For more information, email [email protected] or call 020 8423 9111.

Knee problems? Join us to create new guidance to inform and empower patients 

We’ve partnered with Oxford University to produce new patient information about the recommended treatment options for meniscal problems of the knee, and we’d like to hear from you if you currently have knee problems and are considering surgery, are waiting for a procedure or have recently had an operation.

We want to recruit a diverse group of patients to pilot a new approach to creating guidance that will inform and empower patients. Structured clinical guidance is central to the delivery of care in the NHS, and it is crucial that this guidance is developed with meaningful involvement from patients and the latest, best quality evidence.

As well as working with Oxford University, the project is also supported by the NHS Getting It Right First Time programme and the British Association for Surgery of the Knee. Participants will need to be able to attend a meeting in Oxford on Friday 6 September from 10.30am to 3pm. Travel expenses will be reimbursed. If you are interested in taking part please contact Heather Eardley on [email protected].

Patient representative sought for medical royal college

The Royal College of Physicians (RCP) is recruiting new members to their Patient and Carer Network (PCN). This is an exciting opportunity to join one of the oldest and most prestigious medical royal colleges, and to influence care for patients.

A network of volunteers in England and Wales who support and shape the RCP’s work and priorities, the PCN aims to improve care for patients and influence the future of health and healthcare. It exists to support the RCP to listen to what patients and carers need from doctors and the health service, and aims to champion person-centred care and patient safety by influencing the way that healthcare is designed and delivered. Examples of how the PCN has worked to achieve these aims are highlighted in the PCN Impact Report 2017, which provides more detail on the range of projects and activities PCN members have been involved in. 

To apply for this role, download the application form on the RCP website. Applications close on 31 July. 

Have your say on how doctors should collect and reflect on patient feedback

The General Medical Council (GMC), the independent regulator of the UK's doctors, is inviting patients and the public to give their views on proposals about how doctors use feedback from their patients.

Doctors must regularly show the GMC that they are giving high quality care to patients and keeping up to date with the latest medical practice. This process is called revalidation, and the GMC’s current guidance says that doctors must review feedback from a sample of their patients at least once every five years. This is usually done through a questionnaire, which is collected during a clinic or surgery, and often provided to a patient by a receptionist or other health professional, but some doctors have to give these out themselves.

The GMC’s proposed changes include updating the method of collecting feedback to allow a wider range of patients to take part, and addressing patients’ concerns that their comments may have a negative impact on their future care. It also considers the view that doctors should look at feedback from patients more than once every five years.

You can find more information about the GMC’s survey on their website. The survey is open until 23 July.