Patient surveys and focus groups 

We regularly offer patients opportunities to take part in surveys and focus groups, to inform both our policy and campaigning work, and our work with other organisations on projects that enhance practice and knowledge in health and social care.

All information collected will be held in the strictest confidence and only used in accordance with the permissions you give us and with our privacy policy

New survey on patients’ views of waiting times targets

There’s been plenty of discussion about NHS waiting time targets in recent weeks after Simon Stevens, Chief Executive of NHS England, confirmed that the health service was considering a change to the current system. Under current rules, key treatment targets include an aim for 95% of A&E arrivals to be seen and admitted, discharged or transferred within four hours.

The Patients Association would like to hear your views on waiting time targets. How important are they to you? Would you support a relaxation of the current targets? Do these targets give you a clear expectation of what to expect from the health service?

Share your views with us so we can better understand how patients feel about these treatment targets. The survey, which includes a brief overview of the current system and targets, will take around five minutes to complete, and your views will be kept anonymous.

You can complete the survey here.

Have your say: what information needs to be shared in a person’s digital health and care record?

The Professional Record Standards Body is working with NHS England to determine what information needs to be shared in a person’s digital health and care record, and they would like to hear your views.

The aim of the local health and care records programme is to help local organisations move from today’s position, where each health and care organisation holds separate records for the individuals they care for, to one where an individual’s records are connected up from across the health and care system.

To help the PRSB determine exactly what needs to be contained in this record, they are holding a workshop on 5 March to discuss this important work. This will be attended by a selection of professionals across a wide range of different sectors, as well as patients and carers.

You can find out more about the workshop and apply here.

The PRSB are holding a series of online discussions in the coming months on topics ranging from mental health and social care, to end of life, and maternity and child health. You can find out more about these webinars here.

Commission a patient survey

We work with, and on behalf of, other organisations to involve patients more closely in service design and delivery, new products and technologies, with a view to improving patient experience and patient safety. 

Find out more here about how to work with us