Social care

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World Patient Safety Day

The theme of this year's World Patient Safety Day is maternal and newborns safety. The UK is a safe place to give birth, but there are variations in quality and safety across the country for mums to be.
Patient Groups, Royal Colleges, medical charities and industry launch new Patient Coalition for AI, Data and Digital Tech in Health

Patients Association, British Heart Foundation, Diabetes UK and others join campaign coalition to inform the policymaking process around digital health
Social care changes: how will the new charging system work?

What is the 'cap' and the 'floor' in the new plans for charging for social care? We give an explanation.
When the levy breaks: what does the new health and care funding mean?

We take a look at the Government's announcement on how it plans to fund social care and the NHS

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The policy environment, our role and our priorities

Our Head of Policy outlines the Patients Association's campaigning role, and the big policy challenges it faces.

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Seeing your medical records

This page explains how to get copies of your medical records in England and Wales.
Helpline - 0800 345 7115

Need health or social care advice? Call our free and confidential helpline on 0800 345 7115 (Mon-Fri 9.30am and 5pm).
Next of kin

Your medical next of kin is someone you nominate to receive information about your medical care.
Making a complaint

Most people are happy with the health and social care they receive. But sometimes things go wrong. If that happens, you need to know how to complain. This guide sets out your rights and offers advice on how to make a complaint.
How we see the world

We believe that everyone should have access to the best healthcare when they need it most.
Meet the Board

Get to know our Chief Executive and meet the dedicated team who work here.
Report your care

Our 'Tell us about your care' partnership with the Care Quality Commission (CQC).
You and your dentist

This page is designed to give you more information about finding a dentist and using their services. It includes tips on how to prepare for an appointment, the charges you can expect and how to make a complaint.
Sepsis fact sheet

These are the common symptoms to look out for if you think you might have sepsis.
Membership

Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.

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