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NHS Access Standards, aka waiting times targets – what’s going on?

Our survey of patients told us that waiting times targets are well supported, but that there is some, qualified, support for change.
Our 2018 annual review

Find out how 2018 was a transformational year for the Patients Association
HSJ's Digital Transformation Summit

Our Chief Executive joined a panel of experts at the HSJ Digital Transformation Summit
Delivering training to improve patient experience

Patients Association delivered complaints training at North Middlesex Hospital

Helpline - contact us

Need health or social care advice? We provide free and confidential information between 9.30am and 5pm every weekday
How to make complaint to your GP or hospital

Information about how to make a formal or informal complaint to a healthcare professional
Next of Kin

What is a Next of Kin? Does it have legal status and who should you choose?
Report your care

Our 'Tell us about your care' partnership with the Care Quality Commission (CQC).
Meet the team

Get to know our Chief Executive and meet the dedicated team who work here.
How we see the world

We believe that everyone should have access to the best healthcare when they need it most.
Membership

Join us for free today and play a vital role in ensuring everyone can access high quality health and social care services.
The difference we make

We passionately believe that everyone has the right to receive the very best care when they need it most.
Sepsis fact sheet

These are the common symptoms to look out for if you think you might have sepsis.
Our Trustees

Our Board of Trustees make sure our mission and vision are met.