Contact us

Helpline Enquiries

Contact us

You can contact us via phone on (020) 8423 8999 from Monday to Friday between the hours of 9.30am and 5pm.

However, sometimes our lines can get very busy, so please leave a message and we will get back to you within two working days.

Email us

Fill in our online form

If you wish to email us then you can use our online submission form. Please do not forget to leave a telephone number that we can call you on, as this often helps us to address your query fully.

Frequently asked questions and downloadable guides

Finally, you may wish to first check our FAQ section to see if your question can be answered there. If you have a more detailed question for our Helpline team, then our downloadable guides may also assist you.

Press and General Enquiries

To contact the Patients Association’s main office, including our Press Office:

Telephone: (020) 8423 9111


Postal Address: The Patients Association, PO Box 935, Harrow, Middlesex, HA1 3YJ

Registered Address: P Block, Northwick Park Hospital, The North West Hospitals NHS Trust, Watford Road, Harrow, Middlesex, HA1 3YJ