Contact us

Helpline Enquiries

For any enquiry you may have, please first check our FAQ section to see if your question can be answered there. If you have a more detailed question for our Helpline team, then our downloadable guides may assist you.

If your enquiry cannot be addressed via our FAQ or downloadable guides, please do not hesitate to contact one of our Helpline team. The best and fastest way to contact the Helpline is to call us. We can be contacted on (020) 8423 8999 from Monday to Friday between the hours of 9.30am and 5pm. Sometimes our lines can get very busy, so please leave a message and we will get back to you within two working days.  If you wish to email us, please use our online submission form. Please do not forget to leave a telephone number that we can call you on, as this often helps us to address your query fully.



Press and General Enquiries

To contact the Patients Association’s administration office, including our Press Office:

Telephone: (020) 8423 9111

Postal Address: The Patients Association, PO Box 935, Harrow, Middlesex, HA1 3YJ

Registered Address: P Block, Northwick Park Hospital, The North West Hospitals NHS Trust, Watford Road, Harrow, Middlesex, HA1 3YJ