Improving care home communications


The Royal College of Physicians is inviting you to share your views on what would help improve communications between care homes and other health and social care organisations in England.

The survey is part of a programme, run by NHS Digital, which aims to identify how communications can be streamlined and improved and what help needs to be put in place to enable improvements to be made. NHS Digital is working with the Professional Record Standards Body (PRSB), a membership organisation representing health and care professionals, of which the Care Providers Alliance – the umbrella organisation for the national health and care trade bodies – is a member. It is being supported by the Royal College of Physicians Health Informatics Unit.

The research completed so far is indicating that care homes are particularly concerned about the lack of information they receive when a resident is discharged from hospital back into their care. Therefore it is felt it is important to explore this in more detail as well as understand and appreciate communications with health and social care services in general.

Your views are very important and will inform a national programme aimed at improving care home communications.

The survey should take around 15 minutes to complete and closes at 5pm on Friday 10th March 2017.

Take part in the survey