Rachel Power

Rachel Power

Chief Executive 

Rachel joins the Patients Association with over 20 years’ experience of working in health and social care within the voluntary sector.

“I’m hugely excited to be joining the Patients Association at such a critical time for everyone who needs, or will need, health and social care. With an ageing population, the challenges of Brexit, an unsustainable funding settlement and the pressing need for a thorough transformation of how we deliver health and social care, the need to ensure the voices of patients and services users are heard loud and clear has never been greater. I look forward to continuing the Association’s strong history of a willingness to speak up on behalf of patients and service users when necessary. I am determined to look closely at the issues where we can make the most difference and develop evidence-based policy with rigour, as well as working constructively with other leading organisations in the sector. I know that my deep passion for empowering others will focus me in my new role, alongside my core values of inclusion, compassion and justice.”

Helpline team

Kevin Chambers – Helpline Adviser

Angela Horan – Helpline Adviser

Lucy Keenan – Helpline Manager

Susitha Sivapalan – Helpline Adviser

For more information on our Helpline, please see here.


Office team

Heather Eardley – Head of Projects and Partnerships

Holly Fishwick – Digital and Communications Officer

Greg Kay – Communications, Policy and Public Affairs Assistant

John Kell – Head of Policy

Abdullah Mahmood – Project Officer

Sarah Reilly – Head of Income Generation

To contact any of the staff team, please email