Katherine has a background in nursing and joined The Patients Association in 2003 as head of communications and was appointed Chief Executive in 2008.
She was responsible for the organisation and delivery of the highly successful first Clean Hospital Summit in 2006, which was covered by 72 media outlets on day one, for Safety Top of Your Board’s Agenda in 2008.
As Chief Executive, Katherine has been at the forefront of most of the recent campaigns at The Patients Association, and launched a number of other high profile initiatives, including:
- The Care Campaign
- Patient Stories 2009; 2010; 2011; 2012; 2013
- Dignity and Compassion
- Primary Care – Access and Out of Hours
- NHS Constitution
- Cleaner Hospitals – Safer Healthcare
Katherine is a dedicated and tireless campaigner with a very strong interest in the rights and responsibilities of the patient and a true patient advocate. She is passionate about making sure the patient’s voice is central to every decision and that the patient voice is heard and translated into genuine quality improvement for all.
Katherine is also a member of the Equality and Diversity Forum.
She believes the co-creation of policy and partnership decision making must be present in all health and social care encounters and she continues to set the strategic direction of the Patients Association.
During her time with the organisation, Katherine has worked with bodies such as:
- The Department of Health
- National Patient Safety Agency (NPSA)
- Care Quality Commission
- Cabinet Office
- Medicines and Healthcare products Regulatory Agency (MHRA)
- Royal College of Nursing, Nursing and Midwifery Council
With these bodies, along with all the medical royal colleges and other health and social care regulators, she represents patients’ views and concerns to improve both care provisions and patient health outcomes in the UK.
Katherine also sits on many committees and boards to represent patient views and ensure politicians’ rhetoric is translated into reality for patients and the public.
For the past two years Katherine has dedicated her time and energy working in partnership with many NHS Directors of Nursing and Patient Experience, cascading good practice through working in partnership on small scale projects focusing on improving the patient experience; joint conferences on the patient journey in the hope that this will translate to good patient experience and outcomes.
Katherine is a non-executive member of the Independent Ambulance Association and she sits on the Prime Minister’s Nursing Care Quality Forum and the Keogh review looking at Trusts with high mortality rates. Furthermore she is a member of the complaints review led by Ann Clwyd, MP and Professor Tricia Hart, chief executive, South Tees NHS Hospitals.
The Evening Standard’s 1,000 Most Influential People ranked Katherine 11th in 2011 and 19th in 2012, and the HSJ’s Most Influential in Health survey saw her placed 82nd.