For any enquiry you may have, please first check our Common Complaints section to see if your question can be answered there. If your enquiry has not been addressed there, please do not hesitate to contact the Helpline by one of the methods below.

To contact the Patients Association Helpline:

Helpline Telephone: 0845 608 4455
Helpline Email: or use our online form

To contact the Patients Association’s administration office, including press office:

Telephone: 020 8423 9111
Fax: 020 8423 9119
Email: or use our online form

Postal Address

The Patients Association
PO Box 935


If you would like to become a member, please go to the members page by clicking here.