Useful public organisations

Care Quality Commission
The Care Quality Commission is the independent regulator of health and social care in England. They carry out reviews of services and currently produce a rating of many different aspects of NHS organisations. These ratings are broad in nature and you may or may not find that they are an accurate reflection of the local services that you use. They are due to begin registering GPs in the future.

National Patient Safety Agency
An NHS organisation responsible for identifying patient safety issues and finding solutions

Health Service Ombudsman
From the 1st April 2009, if a patient is not happy with how the NHS Trust respons to their complaint, they can ask the Parliamentary Health Service Ombudsman to look into their case. Contact no: 08450154033

Health Professionals Council
Regulates arts therapists, biomedical scientists, chiropodists/podiatrists, clinical Scientists, dieticians, occupational therapists, orthopists, paramedics, physiotherapists, orthotists, radiographers, speedch and language therapists. tel: 020 7582 0866

Helpline: 0845 608 4455   Email:

The Patients Association, PO Box 935, Harrow, Middlesex HA1 3YJ

T: 020 8423 9111   F: 020 8423 9119   E:

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    Report - NHS Constitution 2014
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    Press Release - NHS Constitution report 2014
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  • 17.12.14
    Press Release - GPs and Physicians want care based on patients' needs, rather than buildings
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